Summer Intern, Program Operations

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Oversee and assist with program activities, events, tasks, and deliverables.

• Conduct research and analyze market trends, customer demographics, competitive environments, and energy efficiency products.

• Assess market potential, identify program growth opportunities, and engage with distributor, contractor, and trade ally networks.

• Work in partnership with Sales, Account Management, Engineering, Marketing, IT, Customer Care, and other cross-functional teams.

• Create strategies for outreach, sales, customer targeting, decarbonization, equity and affordability, lead generation, and value proposition.

• Prepare and maintain reports, schedules, meeting notes, technical specifications, calculations, and other program-related documentation.

• Summarize findings and deliver actionable recommendations.

• Assist in client presentations and communicate program results to both internal and external stakeholders.

• Review program processes and suggest improvements for efficiency.

• Provide support to field-based staff, participating Trade Allies, contractors, customers, and consultants.

• Monitor contractor enrollment and aid technical teams in adhering to QA/QC standards.

• Offer administrative and communication support.

⛳️ Requirements

• A minimum of 30 completed college-level credit hours is required by the start date, ideally in Business Administration, Economics, Project Management, Energy Management, or a related field.

• Must successfully pass any necessary background checks, which may include drug testing.

• U.S. Citizenship or Permanent Work Authorization is mandatory.

• Strong skills in organization, time management, task prioritization, and attention to detail.

• Exceptional written, verbal, analytical, and collaborative communication abilities.

• Capability to work autonomously and effectively as part of a team.

• Proficiency in Microsoft Office Suite, especially Excel, PowerPoint, and Word.

• Experience in program coordination, documentation, research, data collection, market analysis, or sales planning initiatives.

• Familiarity with Power BI, Power Query, or VBA is advantageous.

• Interest in energy efficiency, market research, and sales strategy.

• Knowledge of HVAC, water heating, space heating, kitchen equipment, or lighting technologies is a plus.

🏝️ Benefits

• Practical professional experience in program operations.

• Exposure to significant projects and client interactions.

• Development of foundational skills in project management, communication, and teamwork.

• No relocation or housing assistance is offered.