Lead Director, Product and Program Management

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Oversee product strategy and execution for Aetna’s Employee Assistance Program.

• Guide the strategic development and rollout of significant product initiatives, encompassing new products and enhancements.

• Embed product strategy within the overarching business strategic and operational plans.

• Supervise product managers tasked with product development, vendor selection and oversight, financial planning and tracking, and project management.

• Formulate product management and development strategies that align with organizational objectives, market trends, and customer demands.

• Perform market research, analyze customer insights, and monitor industry trends.

• Create product roadmaps and prioritize features and enhancements.

• Oversee the product development lifecycle, including planning, backlog management, and iteration reviews.

• Manage vendor selection and performance evaluations.

• Collaborate with marketing and sales enablement on product launches, campaigns, onboarding, and adoption initiatives.

• Define product requirements, features, and user stories in conjunction with cross-functional teams.

• Align executives and internal stakeholders on objectives and product launches.

• Cultivate relationships across Sales, Account Management, and Operations to ensure product development and user experience meet customer expectations.

• Design and track KPIs and product performance metrics.

• Develop investment requests and monitor performance against business cases.

⛳️ Requirements

• 10–15 years of relevant professional experience.

• 3–5 years of proven experience managing a product portfolio and steering the complete product lifecycle.

• Proven experience in team leadership, including managing direct reports.

• Demonstrated capability to lead projects and influence both internal and external stakeholders, including at the executive level.

• Strong execution and delivery skills.

• Proficient in business intelligence.

• Excellent collaboration and teamwork abilities.

• Expertise in problem-solving and decision-making.

• Strong growth mindset.

• Bachelor’s degree or equivalent experience, specialized training, or relevant professional certification.

• If the candidate possesses an associate’s degree, an additional 2 years of experience is required.

• Certified Product Manager (CPM) is preferred.

• Experience in managed care or healthcare is preferred.

• Digital product experience is preferred.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program.

• Equity award program.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources supporting physical, emotional, and financial well-being.