Substance Use Disorder Program Manager

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Evaluate, enhance, lead, and perpetually refine the Substance Use Disorder continuum of care.

• Emphasize addiction medications, optimization of SUD services, harm reduction techniques, and improving the health and quality of life for individuals who use drugs.

• Develop and implement an addiction treatment strategy across physical and behavioral health settings that cater to multiple CCO regions.

• Provide operational oversight for the expansion and optimization of SUD services in primary care, hospital care, and specialty behavioral health.

• Identify and track key performance indicators to assess program effectiveness and foster continuous improvement.

• Offer guidance and technical assistance to program staff, internal teams, external partners, and cross-functional collaborators.

• Initiate and manage projects that support the implementation and enhancement of SUD services.

• Facilitate workflows, tools, and care coordination practices across various care settings.

• Investigate emerging practices and disseminate insights to drive program enhancement.

• Partner with providers to engage members in treatment and enhance programs and processes.

• Organize and support learning collaboratives to exchange best practices.

• Convert policies, procedures, contractual obligations, and clinical models into operational practices throughout the SUD provider network.

• Act as an internal subject matter expert on SUD programs.

• Assist in workforce development, provider recruitment, training, and capacity-building initiatives.

⛳️ Requirements

• Master's degree in social work, counseling, psychology, public health, healthcare administration, behavioral health, or a related discipline.

• At least 5 years of experience in healthcare, behavioral health, public health, education, or non-profit sectors.

• A minimum of 2 years of experience in supporting, developing, implementing, or evaluating substance use disorder (SUD) services, addiction treatment medications, or similar programs.

• Preferred experience with Medicaid, Coordinated Care Organizations (CCOs), managed care organizations, or other publicly funded healthcare initiatives.

• Preferred experience in developing and executing strategic plans, launching new programs or services, and leading organizational improvement efforts.

• Professional certification or advanced training in substance use disorders, behavioral health, quality improvement, or healthcare administration is preferred.

• Preferred experience with healthcare quality measurement, program evaluation, performance metrics, or continuous improvement approaches.

• Knowledge of evidence-based treatment and recovery services for substance use disorders, including medications for addiction treatment.

• Understanding of trauma-informed care principles.

• Awareness of trends, emerging practices, and system transformation efforts in behavioral health and substance use disorders.

• Familiarity with adult learning principles and organizational change.

• Strong skills in data analysis, synthesis, and communication.

• Excellent strategic planning and project management abilities.

• Strong verbal, written, and interpersonal communication skills.

• Capability to collaborate across teams and reach consensus among diverse stakeholders.

• Ability to lead and influence teams across functional and matrixed environments.

• Proficiency in managing multiple priorities and coordinating work across teams and systems.

• Capacity to see, read, and perform repetitive finger and wrist movements for a minimum of 6 hours per day.

• Ability to hear and speak clearly for at least 3-6 hours per day.

🏝️ Benefits

• Bonus opportunity; 5% annual SIP target.

• Medical, dental, vision, life, AD&D, and disability insurance.

• Health savings account.

• Flexible spending account(s).

• Lifestyle spending account.

• Employee assistance program.

• Wellness program.

• Discounts.

• Supplemental benefits including voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, and 529 College Savings.

• Retirement plan with employer contributions.

• PTO.

• Paid State Sick Time.

• Paid holidays.

• Volunteer time.

• Jury duty leave.

• Bereavement leave.

• 401(k) contributions for non-benefits-eligible employees.

• Work from home options.

• Occasional travel may be required or optional.