Senior Program Manager – MANTL

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee enterprise implementations from initiation to launch, ensuring that projects are completed on schedule, within scope, and aligned with client objectives.

• Create and manage detailed project plans, timelines, and strategies for risk mitigation.

• Foster accountability among internal and external stakeholders to ensure project progress.

• Facilitate cross-functional collaboration among Product, Engineering, and delivery partners.

• Convert technical requirements into clear, actionable instructions for both technical and non-technical audiences.

• Identify and actively address implementation risks, escalating issues as necessary.

• Guarantee a seamless transition to post-launch support and long-term account management.

• Regularly assess and enhance implementation processes to boost efficiency, scalability, and client satisfaction.

• Guide financial institutions such as banks and credit unions from the initiation phase to successful launch and measurable time to value.

• Act as a subject matter expert on the MANTL product suite and a trusted advisor to client executives, project leads, and operational stakeholders.

⛳️ Requirements

• Minimum of 3 years in a client-facing delivery, implementation, or technical project management capacity.

• Experience in implementing enterprise SaaS solutions.

• Background in fintech, banking, or other regulated financial services.

• Proven experience collaborating with technical teams (engineering, product, integrations).

• Excellent written and verbal communication skills, capable of adapting messages for both technical and non-technical audiences.

• Demonstrated ability to manage multiple intricate projects concurrently.

• Knowledge of deposit account opening and loan origination processes in banks or credit unions.

• Previous experience as a Technical Project Manager, Engagement Manager, or in a similar delivery-centric role.

• Familiarity with project management tools such as Monday.com, JIRA, or similar platforms.

• Experience working with large financial institutions.

• Technical proficiency with an understanding of web applications (JSON, XML) and APIs (REST, SOAP).

• Must be eligible for full-time employment in the US.

• Employment sponsorship is not available.

🏝️ Benefits

• Remote-first work environment.

• Unlimited paid time off.

• 401(k) plan with employer matching.