Senior Program Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Lead and oversee intricate technology programs that encompass Infrastructure, Cybersecurity, Workplace Technology, and enterprise platforms.

• Manage upgrades related to infrastructure, facilitate cloud migrations, enhance identity and access management, deploy collaboration platforms, and implement operational technology improvements.

• Convert technology priorities into organized programs complete with milestones, workstreams, timelines, and success metrics.

• Coordinate planning and execution efforts among engineering, operations, and business stakeholders.

• Identify inter-team dependencies and resolve conflicts related to scope, priority, and resources.

• Drive alignment during kickoffs, develop roadmaps, track milestones, and conduct delivery reviews.

• Ensure tangible improvements in system reliability, operational efficiency, user experience, and platform scalability.

• Assist in the development and maturation of the IT Program Management Office.

• Create project management frameworks, delivery standards, governance, reporting, and operational processes.

• Provide transparency into programs, including dependencies, resource demands, progress, trade-offs, and risks.

• Facilitate coordination among Infrastructure, Cybersecurity, Workplace Technology, Product, and business teams.

• Lead enterprise technology projects such as infrastructure upgrades, platform implementations, office technology deployments, and operational enhancements.

• Drive accountability for project results, timelines, and deliverables across internal teams and external partners.

• Deliver program updates and reports to technology leadership and executive stakeholders.

• Facilitate program reviews, steering committees, and decision-making forums.

• Manage relationships with vendors, implementation partners, and external service providers.

• Support the evaluation and engagement of vendors.

• Monitor project budgets, control expenditures, and report on financial performance.

⛳️ Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business, or a related field.

• Over 7 years of experience in IT project management, particularly in infrastructure and enterprise technology projects.

• Experience in conducting business analysis tasks, including gathering and documenting requirements.

• Proven ability to manage multiple IT projects simultaneously in a dynamic environment.

• Strong comprehension of IT systems, networking, cloud platforms, and enterprise application deployments.

• Proficiency in project management software such as MS Project, Jira, Asana, and Smartsheet.

• PMP certification is preferred.

• Experience in establishing or enhancing a technology PMO is preferred.

• Experience in managing network infrastructure upgrades, office relocations, cloud migrations, and data circuit installations is preferred.

• Familiarity with Active Directory, Microsoft 365, and enterprise applications is preferred.

• Knowledge of IT security and compliance best practices is preferred.

• Familiarity with leading cloud platforms and governance frameworks is preferred.

🏝️ Benefits

• Short- and long-term incentives, as applicable.

• Opportunities for growth and development.

• Health care benefits.

• Retirement plans.

• Vacation time.

• Additional paid time off.

• Other benefits and offerings.