Strategic Planning Manager – CAI Marketplace Strategy, Initiatives

This is a fully remote position, open to applicants in United States.

📋 Description

• Analyze current-state, end-to-end business processes across affected teams, pinpointing handoffs, dependencies, and areas of friction.

• Facilitate data analysis with process owners and boundary partners to uncover process gaps and challenges.

• Develop future-state processes utilizing structured design methodologies and tools.

• Monitor trends and progress as new solutions are rolled out and propose adjustments as needed.

• Create documentation for current- and future-state process maps and supporting materials tailored for technical and executive audiences.

• Construct quantified business cases, incorporating cost-benefit analysis, resource needs, and anticipated outcomes.

• Collaborate with business, finance, and analytics teams to verify assumptions and rigorously evaluate recommendations.

• Align stakeholders and support teams through effective written and verbal communication.

• Take ownership of the roadmap for process, reporting, and technology enhancements.

• Conduct post-implementation reviews and suggest further modifications.

• Cultivate relationships with business partners and act as a thought leader on future processes and capabilities.

• Manage project plans, milestones, dependencies, and risks for assigned initiatives.

• Identify affected stakeholders and design solutions collaboratively with them.

• Persuade cross-functional partners without direct authority by using clear rationale and data-driven recommendations.

• Lead change initiatives and execution while maintaining a balance of speed, discipline, measurement, and risk management.

• Oversee change management through education, training, and communication; ensure adoption and document lessons learned.

⛳️ Requirements

• Bachelor’s degree in finance, accounting, business, or a related discipline, along with 6 years of experience in consulting, process improvement, operations, or financial analysis.

• Alternative qualifications include: a master’s degree with 4 years of experience; a Ph.D. with 1 year of experience; or 10 years of experience in a related field.

• Proven experience in leading cross-functional projects or programs within a complex, matrixed environment.

• Demonstrated ability to build business cases and cost-benefit analyses that influence executive decisions.

• Strong skills in process mapping and data analysis, including AI-driven methodologies.

• Excellent presentation and communication skills, capable of developing polished, executive-ready materials.

• Ability to manage multiple simultaneous complex initiatives and adjust priorities as business demands change.

• Preferred: Experience in management consulting combined with industry exposure.

• Preferred: Background in the automotive or wholesale marketplace sectors.

• Preferred: Certification in Lean, Six Sigma, or other formal process improvement methodologies.

• Preferred: Familiarity with process mapping, data visualization, or BI tools such as Visio, Lucidchart, Tableau, or Power BI.

• Preferred: Experience with Salesforce and integrations like Genesys.

• Must pass a pre-employment drug screening.

• Must currently possess authorization to work in the United States for any employer without the need for current or future sponsorship.

• No OPT, CPT, STEM/OPT, or visa sponsorship available now or in the future.

🏝️ Benefits

• Flexible paid vacation.

• Seven paid holidays throughout the year.

• Up to 160 hours of paid wellness leave annually for employees or family members.

• Bereavement leave.

• Time off to vote.

• Jury duty leave.

• Volunteer time off.

• Military leave.

• Parental leave.

• Comprehensive health care insurance (medical, dental, vision).

• Retirement planning options (401(k)).

• Paid sick leave.

• Flexible vacation/wellness days and/or PTO.

• Remote work flexibility within the designated country.

• Potential for additional incentive program compensation.