Strategic Partnerships Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage relationships with Lightspeed’s essential financial services partners, including prominent card brands and payment acquirers.

• Create and implement strategies to enhance new merchant acquisition and drive conversion to Lightspeed Payments and Capital.

• Establish collaborative business plans with card brands and financial services organizations.

• Partner with Strategy, Product, Legal, Compliance, Finance, Marketing, and Sales teams.

• Propel partner innovation, product development, geographic expansion, co-marketing efforts, and new revenue opportunities.

• Optimize payments economics, margins, approval rates, partner efficiencies, and commercial terms.

• Lead intricate negotiations and commercial arrangements with key payment partners.

• Keep abreast of scheme regulations, regulatory changes, and market dynamics.

• Represent Lightspeed publicly and foster new strategic partner connections.

• Report directly to the Head of Payments as a high-impact contributor.

• Achieve measurable enhancements in partner alignment, margins, approval performance, product launches, merchant satisfaction, retention, and strategic value.

⛳️ Requirements

• Over 5 years of experience managing significant payments providers.

• More than 3 years of experience managing relationships with card brands.

• At least 5 years of experience shaping financial services strategies.

• Over 3 years of experience supporting product launches and market expansion initiatives.

• More than 5 years of knowledge in payments economics and ecosystem dynamics.

• Familiarity with payment providers such as Fiserv, Stripe, Adyen, PayPal, and Worldpay.

• Experience with card brands like Visa, Mastercard, and American Express.

• Practical understanding of card network dynamics, acquiring models, economics, and the wider payments value chain.

• Proficiency in engaging with executives at a high level.

• Excellent written and verbal communication skills.

• Ability to work autonomously and take accountability within a matrixed organization.

• Strong commercial acumen, analytical rigor, sound judgment, and meticulous attention to detail in execution.

• Confidence in presenting ideas, making recommendations, and influencing decisions.

• Determination, adaptability, and a proactive, action-oriented approach.

🏝️ Benefits

• Ample autonomy, a flexible work culture, and the option for fully remote work.

• Authentic career advancement opportunities.

• Lightspeed equity program.

• Flexible paid time off policy.

• Comprehensive healthcare benefits.

• Health and wellness stipend of $500 annually.

• Online mental health platform along with counseling and coaching services.

• Paid leave and support for new parents.

• Volunteer day.

• Continuous learning and development opportunities.

• Global mobility options.

• Medical, dental, wellness, life, and disability insurance.

• RRSP plan with matching contributions.

• Paid parental leave top-up.

• Paid time off.