Strategic Partnership Manager

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Oversee a portfolio of key fleet payment, transportation, technology, and channel partner relationships.

• Act as the main point of contact for designated partners, fostering strong stakeholder relationships.

• Create and implement account strategies that promote fuel volume growth, network utilization, partner engagement, and program development.

• Conduct regular business reviews to assess performance, analyze metrics, discover opportunities, and agree on growth strategies.

• Evaluate partner performance data, fuel volume patterns, program usage, and customer activities.

• Relay market insights, competitive analysis, customer requirements, and growth prospects to internal teams.

• Work together with Operations, Marketing, Finance, Product, Technology, Customer Service, Credit, and other cross-functional teams.

• Assist in strategic programs that enhance the fleet portfolio's value proposition.

• Identify chances to boost network participation, fuel gallons, share of wallet, and partner effectiveness.

• Aid in contract renewals, business negotiations, program improvements, and exploring new partnership prospects.

• Investigate and address partner issues.

• Keep account records, sales activities, business opportunities, and partnership developments in Salesforce or comparable CRM platforms.

• Observe industry trends, competitive offerings, fleet payment advancements, and new transportation and fuel technologies.

• Represent 7-Eleven fleet programs at trade shows, conferences, partner gatherings, and customer events.

• Support special projects and strategic business initiatives.

⛳️ Requirements

• 3-7+ years of experience in account management, business development, sales, partnership management, or related customer-facing positions.

• Proven experience managing B2B customer, partner, or vendor relationships.

• Experience in transportation, trucking, fleet payments, fuel retail, logistics, financial services, or similar industries is preferred.

• Demonstrated ability to identify growth opportunities and nurture long-term business relationships.

• Previous experience in presenting business performance results and making recommendations.

• Familiarity with Salesforce or similar CRM platforms is preferred.

• Strong skills in relationship building and stakeholder management.

• Excellent verbal, written, presentation, and communication abilities.

• Capacity to influence and collaborate across various teams and organizational levels.

• Strong analytical skills and ability to interpret business performance metrics.

• Effective problem-solving and decision-making abilities.

• Robust organizational skills and capability to manage multiple priorities.

• Ability to work independently while ensuring communication and collaboration with remote teams.

• Experience in developing business recommendations based on data and market insights.

• Proficiency in Microsoft Office Suite, Salesforce, and virtual collaboration tools.

• Must be open to traveling up to 30%.

🏝️ Benefits

• General benefits offered in the US (link referenced in posting).

• General benefits offered in Canada (link referenced in posting).