Strategic Account Manager – Surgical Procedure Trays

This is a fully remote position, open to applicants in Connecticut, +9 more states.

📋 Description

• Assist Medline in advancing sales initiatives within complex or major accounts that hold regional, national, or strategic importance in the ASC Division.

• Contribute to sales strategies and aid in reaching new revenue objectives and service targets.

• Oversee a portfolio of existing accounts while generating revenue from assigned accounts.

• Support operational execution, profitability, maintenance of current sales volume, and sales growth.

• Implement sales plans, strategies, objectives, policies, and procedures to enhance market share.

• Deliver customer support to retain business and boost profitability.

• Address issues and ensure top-notch customer service.

• Maintain direct contact with key customers in designated accounts.

• Collaborate with sales personnel to introduce new accounts and manage accounts that are at risk or facing loss.

• Sustain existing sales programs.

• Partner with the Medline Field Sales team to advance sales goals and initiatives.

• Facilitate both formal and informal RFP processes.

• Create and execute sales tools and programs; educate and communicate about activities and successes.

• Manage account program expenses, including advertising, rebates, buyback, and slotting allowances.

• Monitor customer sales performance against objectives and report results to management.

• Prepare and distribute reports on contracts, programs, and key focus areas.

⛳️ Requirements

• Bachelor’s degree in a business or clinical-related discipline.

• A minimum of 4 years of experience in account management and/or sales.

• Proven experience in preparing business plans to align with and support selling strategies.

• Skilled in developing and delivering technical presentations to groups of various sizes.

• Familiarity with and experience utilizing Customer Relationship Management (CRM) software.

• Proficient in CRM software and Microsoft Office Suite.

• Willingness to travel up to 60% of the time for business purposes, including overnight, in-state, and out-of-state travel.

• Ability to operate in office environments and medical facilities.

• Availability for non-traditional work hours during in-services.

🏝️ Benefits

• Competitive total rewards package.

• Continuing education and training opportunities.

• Health insurance coverage.

• Life and disability insurance.

• 401(k) contributions.

• Paid time off.

• Employee Assistance Program.

• Employee Resource Groups.

• Employee Service Corp.

• Eligibility for bonuses and/or incentives.