Account Manager

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Establish robust relationships with stakeholders at all levels within customer organizations, particularly with purchasing decision-makers.

• Foster customer trust and confidence in Ryerson and its representatives.

• Collaborate with inside sales, credit center, inventory managers, and various departments to meet both company and customer goals.

• Keep an eye on the competitive landscape and provide market insights to sales management.

• Contribute to the development of service center sales strategies, pricing structures, and working capital decisions.

• Boost revenue from assigned customers by promoting value-added services and programs.

• Drive new business through profitable transactional sales growth.

• Oversee customer accounts, including margin analysis of memorandums of understanding, competitive market insights, and quality improvement initiatives.

• Create and implement sales and commercial programs while showcasing Ryerson’s E-Commerce capabilities.

• Carry out daily call planning to keep customers updated on industry and economic trends and Ryerson's capacity to support change.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree preferred (ideally in marketing, business, or a related discipline) or equivalent experience.

• Bilingual proficiency in both Spanish and English is preferred.

• Must be open to regular travel to support a territory that includes Tucson, AZ, and its surrounding areas.

• A minimum of 3-5 years of sales experience within the metals service center industry or a similar industrial sales background is required.

• Proficient in MS Office; experience with SAP and Salesforce.com is highly desirable.

• Strong business acumen complemented by excellent customer service, interpersonal, oral, and written communication skills.

• Persuasive negotiation skills with the ability to thrive in both team and individual settings.

• Effective problem-solving and conflict-resolution capabilities.

• Ability to maintain confidentiality is essential.

• Highly motivated with a proven track record of rapidly building strong relationships.

• An aggressive, competitive, and self-motivated attitude is crucial.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company matching.

• Paid time off and holidays.

• Opportunities for professional development and career advancement.

• Flexible working hours and a supportive work environment.