Strategic Account Manager – Northeast

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Oversee strategic planning and implementation across targeted healthcare organizations.

• Assess and prioritize key accounts based on market potential, institutional compatibility, and readiness for engagement.

• Create customized engagement plans and evaluations for care models related to rare kidney diseases.

• Establish connections with C-suite executives, line directors, nephrologists, P&T stakeholders, care pathway leaders, and multidisciplinary teams.

• Promote collaboration on clinical pathways, early diagnosis, and transitions in care.

• Identify opportunities to enhance access, increase diagnosis rates, and support strategies for kidney preservation.

• Coordinate with internal teams across Medical Affairs, Field Medical, Marketing, Thought Leader Liaisons, Sales, Patient Advocacy, HEOR, Patient Services, and Market Access.

• Direct internal business planning for strategic accounts, including unbranded education initiatives, peer-to-peer programs, REMS coordination, and clinical protocol execution.

• Monitor ecosystem metrics and provide performance updates along with actionable plans.

• Gather, analyze, and communicate actionable insights to inform strategy, education, and access initiatives.

• Monitor and report account metrics such as pathway adoption, patient identification trends, engagement results, and resource utilization.

⛳️ Requirements

• A Bachelor’s degree is required; an advanced degree (MBA, MPH, MHA, PharmD, or MS) is preferred.

• A minimum of 8 years of experience in the pharmaceutical, biotech, or healthcare sectors.

• Preferred experience in nephrology, rare diseases, or specialty care.

• Proven success in strategic account management, healthcare system engagement, or field-based leadership roles.

• Comprehensive understanding of value-based care, clinical integration, and the healthcare provider ecosystem (IDNs, ACOs, academic centers).

• Capability to work across functions, manage ambiguity, and lead without direct authority.

• Strong business acumen, along with excellent communication and consultative selling skills.

• Demonstrated ability to foster executive-level relationships and influence within complex healthcare organizations.

• Excellent interpersonal and organizational skills, with strong verbal and written communication abilities.

• Proven track record of creating and managing intricate project plans, timelines, budgets, and critical paths.

• Ability to adapt to changes and modifications in project plans.

• Candidate must reside in their designated region.

• Willingness to travel 60% domestically and internationally.

• Capacity to engage in face-to-face interactions with customers, colleagues, and/or onsite in San Diego.

• Must consistently meet credentialing requirements for access to healthcare facilities and customer locations within the territory.

🏝️ Benefits

• Comprehensive health, financial, work-life, and well-being benefits for eligible employees and their dependents.

• Wellness and employee support programs available.

• Life insurance coverage offered.

• Disability benefits included.

• Retirement plans with employer matching contributions.

• Generous paid time off policy.

• Short-term incentive opportunities.

• Long-term incentive compensation in company stock.