Strategic Account Manager – ImmunoDiagnostic

This is a fully remote position, open to applicants in Texas.

📋 Description

• Drive revenue growth from reagents and enhance customer retention within a specified portfolio of laboratory accounts in the ImmunoDiagnostics Division.

• Protect, retain, and grow business within Reference Laboratories, Hospitals, and Integrated Health System Laboratories.

• Create and implement strategic account plans that support the Autoimmunity and Allergy diagnostic portfolios across the designated territory.

• Identify opportunities for growth and enhance laboratory utilization.

• Foster long-term customer relationships through consultative selling and value-oriented engagement.

• Conduct regular Customer Business Reviews with internal commercial partners to assess performance metrics, discover opportunities, and align on strategic goals.

• Act as the main point of contact between customer stakeholders and Thermo Fisher commercial partners.

• Articulate clinical and operational value propositions within intricate healthcare settings.

• Travel throughout the designated territory.

⛳️ Requirements

• A Bachelor’s degree is required; a preference for Life Sciences or Business disciplines.

• Over 3 years of proven success in complex clinical diagnostics, laboratory diagnostics, or sales of lab-focused medical devices.

• Experience in supporting hospital laboratories, reference labs, or integrated health systems.

• Proven success in managing large health systems, integrated delivery networks (IDNs), or reference laboratory accounts.

• Preferred experience in navigating complex customer purchasing processes and environments with multiple stakeholders.

• A solid track record of achieving sales growth in diagnostics or medical device sectors.

• Strong skills in strategic account management and consultative selling.

• Excellent abilities in communication, presentation, and cross-functional collaboration.

• Capability to influence internal and external stakeholders without direct authority.

• Strong analytical skills and business planning capabilities.

• Understanding of the U.S. healthcare market dynamics, laboratory operations, and the reimbursement landscape.

• Ability to synthesize complex information and convert it into customer-centric solutions.

• Willingness to travel up to 75% within the designated territory.

• A valid driver’s license and the ability to travel independently throughout the region.

• Must be legally authorized to work in the United States without current or future sponsorship.

• Successful completion of a comprehensive background check and drug screening is required.

🏝️ Benefits

• Reasonable accommodations for individuals with disabilities.

• Relocation assistance is NOT provided.