Strategic Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee Sapio teams and initiatives to forge strategic partnerships with pharmaceutical and biotech organizations.

• Expertly position Sapio lab informatics solutions to address critical business challenges.

• Drive both new and repeat sales of Sapio products and professional services to designated prospects and accounts.

• Achieve established sales targets.

• Provide accurate forecasts of customer business commitments.

• Maintain a strong understanding of Sapio products, professional services, features, benefits, and value propositions.

• Develop and nurture prospect relationships that align with current and future customer needs.

• Suggest product configurations and professional service options through consultative selling techniques.

• Organize meetings with sales prospects and deliver impactful presentations.

• Relay customer objectives and requirements to Sapio colleagues.

• Prepare timely customer proposals and quotations.

• Manage the sales process and devise strategies for key customers.

• Develop Account Plans and Opportunity Plans from outbound campaigns to deal closure.

• Collaborate with Customer Success Management to establish enduring client partnerships.

• Assist in lead generation through marketing campaigns, events, territory planning, and direct outreach activities.

• Keep CRM records, management status reports, and call reports updated.

• Maintain ongoing communications with customers and address occasional conflicts.

• Monitor Sapio projects and their status to identify potential issues.

⛳️ Requirements

• Demonstrated sales experience in the life science/pharmaceutical or clinical industry, including traditional account management, preferably with LIMS/ELN solutions.

• Proven ability and history of meeting sales quotas.

• Willingness to travel to global and regional customer accounts as necessary.

• Established ability to initiate and cultivate high-quality customer relationships.

• Experience with a CRM and adherence to professional company standards.

• Self-driven, goal-focused, and consistent in work approach.

• Self-disciplined and capable of working independently.

• Strong prioritization skills along with an excellent work ethic.

• Capability to succeed in remote, unsupervised environments.

• Proficient in delivering company presentations with exceptional quality.

• Outstanding verbal and written communication abilities.

• Proactive team player.

• Competence in planning and executing responsibilities with minimal direction.

• Ability to maintain precise CRM records of regional sales and prospecting efforts.

• Accountable for active, timely, visible, and ongoing customer communications and occasional conflict resolution.

• Familiarity with legal documents related to accounts.

• Ability to monitor Sapio projects and pinpoint potential issues.

🏝️ Benefits

• A competitive salary along with a comprehensive benefits package.

• Flexibility to work remotely, with travel opportunities available.

• An extensive onboarding and training program.

• Continuous opportunities for professional growth and development.

• A collaborative, inclusive, and supportive work environment.

• Reasonable accommodations throughout the application, interview, and assessment processes.

• Commitment to equal opportunity and an inclusive workplace.