Strategic Account Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Propel ResMed brand prescriptions, uncover referral opportunities, and enhance the patient pipeline.

• Cultivate and sustain robust client relationships and engagement to boost ResMed-branded prescriptions.

• Comprehend client and patient needs and integrate ResMed-branded solutions throughout the patient experience.

• Minimize drop-off in the patient journey and steer client clinical preference towards the long-term success of patients.

• Strategize and implement plans with specialists to encourage client adoption of ResMed-branded solutions.

• Work in collaboration with support teams during the sales process and the long-term implementation of solutions utilizing a CRM system.

• Professionally represent ResMed as the subject matter expert on its extensive range of products and solutions.

• Analyze client data and reports to enhance the customer pipeline and market share.

• Examine client data to gain insights into patient and provider relationships.

• Establish trust, credibility, and rapport with clients while adapting strategies to fulfill their needs.

• Travel within the territory as needed to accomplish objectives.

⛳️ Requirements

• Over 5 years of sales experience, complemented by a bachelor’s degree or equivalent background.

• Previous experience in top-tier medical device, B2B, or B2C sales roles.

• Outstanding sales, negotiation, and closing capabilities.

• Proficiency in using Salesforce (SFDC) or a comparable CRM platform.

• Exceptional communication skills across various formats and effective collaboration across departments.

• Data-driven approach to discover methods for expanding the customer pipeline.

• Capability to interpret essential data and reports.

• Proficient in analyzing client data and understanding patient/provider dynamics.

• Strong business acumen.

• Ability to build trust and credibility with clients, facilitating the adoption of ResMed solutions and products.

• Excellent interpersonal and communication skills.

• Driven, execution-focused, and accountable for ongoing improvement.

• Team-oriented with a strong work ethic and a positive attitude.

• Willingness to travel throughout the territory as required to meet goals.

🏝️ Benefits

• Relocation assistance is not provided.

• Comprehensive medical, vision, dental, and life insurance.

• AD&D insurance.

• Short-term and long-term disability insurance.

• Sleep care management.

• Health Savings Account (HSA).

• Flexible Spending Account (FSA).

• Commuter benefits.

• 401(k).

• Employee Stock Purchase Plan (ESPP).

• Employee Assistance Program (EAP).

• Tuition assistance.

• Flexible Time Off (FTO).

• 11 paid holidays plus 3 floating days.

• 14 weeks of primary caregiver leave or two weeks of secondary caregiver leave.

• Flexible work arrangements.

• Opportunities for career growth and professional development.

• Benefits eligibility for employees working 30 or more hours per week.