Director, Agency Partnerships

This is a fully remote position, open to applicants in California.

📋 Description

• Design and implement the growth strategy for underdeveloped sectors of the Google Enterprise Account and Alphabet organization.

• Create new business opportunities and secure new projects within intricate, matrixed organizations.

• Serve as a strategic growth partner for senior technical stakeholders and product leaders.

• Generate significant pipeline revenue for agency business units and delivery teams.

• Convert disruptive technologies into bespoke digital products and transformation roadmaps.

• Modify go-to-market strategies and presentation frameworks to align with evolving technology lifecycles and market needs.

• Formulate quarterly plans with defined objectives, KPIs, and targets.

• Oversee contract renewals, extensions, and discussions regarding expansions.

• Create account-specific growth strategies and drive annual revenue growth.

• Collaborate with clients on strategic planning initiatives.

• Propel revenue through upselling, cross-selling, and identifying new project prospects.

• Develop and deliver customized service offerings in collaboration with Pod Leads.

• Monitor account-level financial performance and pinpoint optimization opportunities.

• Maintain account documentation, relationship maps, engagement history, and opportunity pipelines.

• Ensure client satisfaction and achieve targeted renewal rates.

• Track client health through NPS assessments and satisfaction surveys.

• Address client concerns with internal teams proactively to prevent retention issues.

• Foster relationships within client organizations, ranging from marketing managers to senior executives.

• Represent Left Field Labs at account functions, events, and industry gatherings.

• Forge strategic partnerships with all Pod Leads.

• Align client opportunities with pod priorities and resource availability.

• Identify opportunities that leverage multiple practice areas.

• Develop project briefs in collaboration with Pod Leads.

• Establish communication pathways among all involved pods.

• Coordinate cross-pod projects and initiatives as necessary.

• Share best practices and critical account insights across teams.

• Support client and Pod Lead strategic discussions along with project scoping.

• Present qualified opportunities that align with Pod Lead specializations.

⛳️ Requirements

• Over 10 years of strategic account management experience in digital agencies or consulting firms.

• Demonstrated success in growing accounts and achieving retention rates exceeding 85%.

• Proven record of personally generating and closing $3M–$5M+ annually within relevant enterprise companies.

• Experience managing relationships with enterprise-level technology firms.

• Strong business acumen and the ability to comprehend complex client business models and objectives.

• Familiarity with agile methodologies and design thinking principles.

• A genuine passion for AI-first initiatives, including Applied AI integrations, Agentic workflows, and Vertex AI.

• Capability to convert abstract ideas into immediate, ROI-driven business value for senior technical teams.

• Superior strategic thinking and business insight.

• Enthusiasm for continuous learning and keeping abreast of emerging technologies.

• Exceptional strategic thinking and problem-solving skills.

• Outstanding written and verbal communication abilities, with experience presenting to senior executives.

• Advanced project management and organizational capabilities.

• Financial acumen, with an understanding of margins, profitability, and contract structures.

• Consultative selling skills with a focus on value-based solution development.

• Comfortable working remotely while fostering strong team collaboration.

• Preferred: experience with major technology companies such as Meta, Amazon, Google, or Microsoft.

• Preferred: background in digital transformation, experience design, or services related to emerging technologies.

• Preferred: MBA or equivalent advanced business education.

• Preferred: previous experience in business development or strategic partnerships.

• Self-motivated with robust independent decision-making capabilities.

• Detail-oriented with an awareness of budget constraints and business realities.

• Passionate about cultivating long-term strategic partnerships.

🏝️ Benefits

• Flexible time off.

• Observed holidays.

• Birthday floating holiday.

• Remote-first work environment.

• Internet stipend.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid parental leave.

• 401(k) matching program.

• Employee Assistance Program.

• Basic life and AD&D insurance.

• Referral bonuses.

• Education stipend.

• Provider Marketplace discounts.

• Growth commission plan.