Strategic Account Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and secure new business opportunities with both current and prospective strategic accounts.

• Foster and sustain robust strategic relationships with key stakeholders within client organizations.

• Direct strategic sales initiatives and execution for accounts based on available opportunities, framework contracts, and service agreements.

• Launch new products and services introduced to the LRQA portfolio through acquisitions and innovative product development.

• Assist in strategic bids and play a vital role in the bidding process and team collaboration.

• Serve as the local lead and representative for colleagues’ accounts requiring geographical strategic support.

• Oversee a selection of strategic accounts and targeted clients.

• Formulate implementation strategies for new sales prospects and collaborate with LRQA teams to ensure successful outcomes.

• Create and implement strategic account plans that align with group growth objectives and priorities.

• Expand the network of influencers within each client organization while maintaining an active opportunity pipeline.

• Engage proactively with Marketing, Service Delivery (SD), and Service Delivery Support (SDS) teams.

• Manage client pipelines to align with relevant sales targets and opportunities.

• Ensure accuracy in the pipeline, including values, sales stages, action dates, and closure timelines.

• Confirm that strategic accounts possess up-to-date and effective account plans that underpin growth initiatives.

• Utilize account plans to prioritize opportunities, marketing support, and team activities.

• Safeguard business retention within designated accounts and reduce the risk of business loss.

• Assist with contract renewals and re-secure contracts as necessary.

• Actively participate in new business ventures, either in a leading or supportive sales role.

• Recognize issues that LRQA can address through tailored solutions, products, and services.

• Maintain strategic market insights to facilitate client engagement and growth opportunities.

• Generate sales reports, pipeline reports, performance summaries, and project updates.

⛳️ Requirements

• Proven ability to cultivate and secure new business opportunities.

• Strong aptitude for building and maintaining strategic client relationships.

• Experience in directing strategic sales priorities and account growth strategies.

• Background in supporting strategic bids and pursuing sales opportunities.

• Skills in account management and experience in developing strategic account plans.

• Experience in managing account retention, revenue expansion, and new client acquisition.

• Capacity to maintain and oversee an active sales pipeline.

• Experience with managing contract renewals and RFP processes.

• Ability to identify client challenges and devise customized solutions.

• In-depth market knowledge and capability for strategic prioritization.

• Proficiency in generating sales reports, pipeline reports, and performance updates.

• Experience collaborating with Marketing, Service Delivery (SD), and Service Delivery Support (SDS) teams.

• Ability to contribute effectively to sales management meetings and discussions on performance.

• Successful candidates may be subject to pre-employment checks, including verification of identity, right to work, employment history, education, and criminal records where applicable.

🏝️ Benefits

• Inclusive and collaborative work environment.

• Opportunities for professional development and career advancement.

• Flexible working arrangements where applicable.

• Competitive salary that reflects the current market standards.

• Comprehensive benefits package.