Strategic Account Manager

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Take ownership of strategic global or regional accounts and OEM partners throughout all stages of the sales process.

• Market the complete LGC Standards product range.

• Cultivate and maintain relationships with strategic accounts, including leadership, laboratory stakeholders, procurement, and other key influencers.

• Foster retention and growth through product awareness, consultation, and problem-solving.

• Collaborate with account managers assigned to strategic accounts within the territory.

• Facilitate coordination among account managers, end-market sales managers, quoting specialists, and customer service teams.

• Advocate for LGC Standards products and brands via marketing initiatives and distributor channels.

• Achieve and surpass projected sales targets.

• Create sales proposals for bids.

• Guide and mentor members of the sales team.

• Gain a comprehensive understanding of LGC products and their applications.

• Utilize LGC sales tools to oversee prospects, accounts, opportunities, pipelines, and forecasts.

• Organize and participate in exhibitions, seminars, and other events to boost brand visibility.

⛳️ Requirements

• Bachelor’s degree in chemistry, physics, biochemistry, biology, or a related field; a combination of education and experience may be considered.

• Demonstrated experience in selling technical products utilized in research laboratories.

• Previous successful key account management experience with central procurement is preferred.

• Ability to read and interpret RFQs, contracts, operational and maintenance instructions, and procedural manuals.

• Familiarity with CRM tools such as SalesForce and Desk.

• Proficiency in Microsoft Office products is advantageous.

• Exceptional commercial awareness and strategic planning skills.

• Proven history of meeting and exceeding sales goals.

• Proficient in English is essential; knowledge of Spanish and French is a plus.

• Willingness to travel up to 40% within the designated territory as required.

• Ability to establish trusted relationships with senior customer stakeholders and act as a strategic advisor.

• Capability to lead complex, high-stakes negotiations and influence outcomes without direct authority.

• Skill in orchestrating manufacturing, quality, regulatory, supply chain, and product teams.

• Ability to foresee and manage demand variability, capacity limitations, and operational risks.

🏝️ Benefits

• Competitive salary with a robust bonus program.

• Comprehensive medical, dental, and vision coverage for employees and their dependents.

• FSA/HSA pre-tax savings options for health care, childcare, and elder care expenses.

• Deductible Buffer Insurance and Critical Illness Insurance coverage.

• 401(k) retirement plan with employer matching contributions.

• Company-covered short- and long-term disability insurance, life insurance, and employee assistance programs.

• Flexible working arrangements available.

• Pet Insurance options offered.

• Enhanced parental leave of an additional 8 weeks.

• Immediate accrual of paid time off (PTO).

• Monthly onsite/virtual Town Hall meetings.

• Recognition program for outstanding contributions.

• Company-wide social gatherings.

• Regular catered lunch events.