National Account Representative

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee and expand a designated portfolio of business through proactive relationship management and strategic account support.

• Ensure consistent daily communication with clients, promptly addressing all emails and text messages within a 24-hour timeframe.

• Create and deliver quarterly account plans for key clients in collaboration with management to support retention and growth objectives.

• Professionally, transparently, and promptly communicate positive updates and any challenges to clients.

• Collaborate with clients to develop tailored logo concepts and product designs that align with brand standards and team identity.

• Establish and manage online team stores for client fundraising, ordering, and product distribution.

• Assist in accounts receivable efforts by helping clients with billing inquiries and aging accounts receivable resolutions.

• Engage in professional development opportunities and attend lacrosse industry events on a quarterly basis.

• Strategically utilize approved expense budgets to nurture and maintain client relationships.

• Accurately and efficiently process bulk customer orders, aiming for a turnaround time of 12 hours or less.

⛳️ Requirements

• At least four years of management and/or sales experience.

• A minimum of two years of experience in the industry.

• Knowledge and experience in lacrosse products.

• Strong sales acumen.

• Excellent organizational skills.

• Proficient communication skills.

• Technical capacity and training.

• Ability to collaborate effectively.

• Strong time management skills.

• Demonstrated personal effectiveness and credibility.

• Commitment to customer service.

• Ability to engage in prolonged periods of sitting, standing, bending, lifting, kneeling, and walking regularly.

• Willingness to travel as required.

🏝️ Benefits

• Comprehensive health care benefits.

• HSA employer contribution and FSA opportunities.

• Wellbeing program.

• 401(k) plan with company matching.

• Company-paid life insurance, AD&D, and short-term disability.

• Generous paid time off and holidays.

• Varsity Brands Ownership Program.

• Employee resource groups.

• Access to financial coaching and member-owned credit union.

• Partnership with St. Jude and volunteer opportunities.

• Employee perks including discounts on personal apparel and equipment!