Strategic Account Manager

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Take ownership of strategic global or regional accounts and OEM partners throughout all stages of the sales process.

• Market the complete portfolio of LGC Standards products.

• Cultivate and manage relationships with leadership, laboratory stakeholders, procurement, and other key influencers in strategic accounts.

• Deliver product knowledge, consultation, and problem-solving support at both headquarters and site locations.

• Collaborate effectively with account managers assigned to strategic accounts.

• Oversee coordination among account managers, end-market sales managers, quoting specialists, and customer service teams.

• Advocate for LGC Standards products and brands through marketing initiatives and distribution channels.

• Achieve and surpass projected sales targets.

• Create sales proposals for bidding opportunities.

• Provide coaching and mentorship to members of the sales organization.

• Develop a comprehensive understanding of LGC products and their applications.

• Utilize LGC sales tools to track prospects, accounts, opportunities, pipeline, and forecasts.

• Plan and participate in exhibitions, seminars, and other events to boost brand visibility.

• Coordinate with manufacturing, quality, regulatory, supply chain, and product teams to implement scalable, compliant private-label programs.

• Manage demand fluctuations, capacity limitations, and operational risks to ensure supply reliability.

⛳️ Requirements

• Bachelor’s degree in chemistry, physics, biochemistry, biology, or a related field; a combination of education and experience will also be considered.

• Demonstrated experience in selling technical products utilized in research laboratories.

• Previous successful experience in key account management with engagement in central procurement is preferred.

• Capability to read and comprehend RFQs, contracts, operating and maintenance instructions, and procedural manuals.

• Familiarity with customer relationship management systems such as Salesforce and Desk.

• Proficiency in Microsoft Office applications is an advantage.

• Exceptional commercial awareness and planning skills.

• Documented success in meeting and exceeding sales goals.

• Fluency in English is essential; knowledge of Spanish and French is a plus.

• Willingness to travel up to 40% within the assigned territory as necessary.

• Ability to lead intricate, high-stakes negotiations and influence outcomes without direct authority.

• Skill in coordinating manufacturing, quality, regulatory, supply chain, and product teams.

• Ability to foresee and manage demand variability, capacity restrictions, and operational risk.

🏝️ Benefits

• Competitive salary complemented by a robust bonus program.

• Comprehensive medical, dental, and vision coverage for employees and their dependents.

• FSA/HSA pre-tax savings plans for healthcare, childcare, and elder care expenses.

• Deductible Buffer Insurance and Critical Illness Insurance available.

• 401(k) retirement plan featuring employer match contributions.

• Company-funded short- and long-term disability insurance, life insurance, and employee assistance program.

• Flexible work arrangements are offered.

• Pet Insurance is provided.

• Enhanced parental leave policy offering an additional 8 weeks off.

• Paid time off (PTO) that begins immediately.

• Monthly Town Hall meetings held onsite or virtually.

• Recognition program for outstanding contributions through a Cheer program.

• Company-wide social gatherings.

• Regular catered lunches for employees.