Strategic Account Manager

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Take ownership of strategic global or regional accounts and OEM partners throughout all stages of the sales process.

• Promote the complete LGC Standards portfolio.

• Cultivate and maintain relationships with strategic account leadership, laboratory stakeholders, procurement personnel, and other key influencers.

• Foster retention and growth by enhancing product knowledge, providing consultation, and solving problems.

• Work in conjunction with account managers at designated strategic accounts within the territory.

• Coordinate LGC Standards resources to guarantee positive customer experiences and effective account planning.

• Advocate for LGC Standards products and brands via marketing initiatives and distributor channels.

• Achieve and surpass projected sales targets.

• Prepare sales proposals for bidding processes.

• Provide coaching and mentorship to members of the sales organization.

• Acquire a comprehensive understanding of LGC products and their applications.

• Utilize sales tools to manage prospects, accounts, opportunities, pipeline, and forecasts.

• Organize and participate in exhibitions, seminars, and other events to boost brand visibility.

⛳️ Requirements

• Bachelor’s degree in chemistry, physics, biochemistry, biology, or a related field; a combination of education and experience will be taken into account.

• Demonstrated experience in selling technical products utilized in research laboratories.

• Previous success in key account management, particularly with central procurement, is preferred.

• Ability to read and understand RFQs, contracts, operating and maintenance instructions, and procedural manuals.

• Familiarity with customer relationship management platforms such as Salesforce and Desk.

• Proficient in Microsoft Office applications is an asset.

• Exceptional commercial awareness and planning skills.

• Proven history of achieving and exceeding sales goals.

• Fluency in English is essential; knowledge of Spanish and French is a plus.

• Willingness to travel up to 40% within the assigned territory.

• Capability to establish trusted relationships with senior customer stakeholders and act as a strategic advisor.

• Ability to lead complex, high-stakes negotiations and influence outcomes without direct authority.

• Skill in coordinating manufacturing, quality, regulatory, supply chain, and product teams.

• Competence in managing demand variability, capacity limitations, and operational risks.

🏝️ Benefits

• Competitive salary with a robust bonus program.

• Comprehensive medical, dental, and vision coverage for employees and their dependents.

• FSA/HSA pre-tax savings plans for healthcare, childcare, and elder care expenses.

• Deductible Buffer Insurance and Critical Illness Insurance options.

• 401(k) retirement plan with employer matching contributions.

• Company-paid short- and long-term disability insurance, life insurance, and an employee assistance program.

• Flexible working arrangements.

• Pet Insurance available.

• Enhanced parental leave offering an additional 8 weeks.

• Paid Time Off (PTO) that begins immediately.

• Monthly onsite/virtual Town Hall meetings.

• Recognition program for outstanding work.

• Company-wide social events.

• Regular catered lunches.