Strategic Account Manager

This is a fully remote position, open to applicants in Taiwan.

📋 Description

• Collaborate with a portfolio of essential customer accounts to foster sustainable, long-term growth and achieve outstanding business results.

• Build and sustain strategic relationships with customers.

• Drive sales efforts across a portfolio of key accounts.

• Support the execution of global sales and purchasing strategies.

• Cultivate a comprehensive understanding of the structure, culture, and requirements of key customers.

• Oversee and facilitate personal training in areas such as sales, sourcing, and throughput.

• Accurately input customer requirements into Velocity's ERP system.

• Consistently meet monthly and quarterly gross profit sales targets.

• Represent and convey Velocity’s culture, values, and value proposition effectively.

• Provide timely and dependable solutions to customer inquiries.

• Maintain detailed records of all sales data, including contracts, quotes, and interactions, and log all customer engagements in Velocity's ERP system.

• Generate and present periodic reports outlining customer interactions and sales/gross profit figures.

⛳️ Requirements

• A bachelor’s degree is preferred; candidates with diplomas and relevant experience will also be considered.

• At least 2+ years of sales experience in the electronics components sector.

• Proven expertise in sourcing, account management, and CRM.

• Familiarity with complex ERP systems.

• Exceptional verbal and written communication abilities.

• Strong capacity to build rapport and establish robust customer relationships.

• Self-driven with a high degree of ownership and accountability.

• Detail-oriented with excellent organizational skills.

• Proactive problem solver with sound judgment.

• Emotionally resilient, maintaining composure under pressure.

• Persistent with a strong level of grit and determination.

• Capable of maintaining performance in a fast-paced, high-volume setting.

🏝️ Benefits

• Performance-based rewards.

• Commitment to equal opportunity employment.

• Reasonable accommodations for qualified individuals with disabilities.