Strategic Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Collaborate with data engineers, analysts, and project managers to guarantee the timely and successful completion of client projects.

• Track project progress, identify potential risks or issues, and take proactive measures to ensure client satisfaction.

• Oversee project scope, timelines, and budgets, keeping clients informed of any changes or updates.

• Act as the main point of contact for assigned accounts while nurturing client relationships.

• Facilitate client meetings, presentations, and status updates.

• Design cross-functional delivery plans alongside technical and operations teams, managing risks and iterations at scale.

• Share insights and program expansion strategies with product, safety, and procurement leads.

• Influence the development of the roadmap for emerging services based on client requirements and delivery capabilities.

• Formulate and execute account plans to guarantee client retention and foster long-term partnerships.

⛳️ Requirements

• A Master’s degree in Business Administration, Marketing, or a related field.

• A minimum of 2 years of progressive, post-baccalaureate experience in a relevant occupation.

• At least 2 years of experience managing senior-level client engagements from strategy design to execution.

• Proven experience aligning strategic priorities with operational delivery.

• A minimum of 2 years of experience in developing strategies for operational or technology-driven initiatives.

• Proficiency in utilizing both quantitative and qualitative research methodologies.

• Required experience may have been acquired concurrently.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Comprehensive health and wellness benefits.

• Flexible work arrangements to support work-life balance.