Strategic Account Manager

This is a fully remote position, open to applicants in Spain, +1 more country.

📋 Description

• Oversee and nurture relationships with a designated portfolio of clients to meet revenue and profitability goals.

• Serve as the primary contact for clients, managing requests and addressing commercial, operational, technical, and account-related challenges.

• Spot and cultivate new business prospects within both current and potential client accounts.

• Hold regular meetings, visits, and virtual interactions with clients to enhance relationships and collect market insights.

• Participate in industry events and trade shows to foster connections and uncover growth opportunities.

• Evaluate client performance, sales trends, and key performance indicators (KPIs) to identify chances for increased revenue and market expansion.

• Create client reviews, business updates, and commercial proposals grounded in data-driven analysis.

• Utilize Salesforce CRM to oversee account activities and keep precise records of client interactions, meetings, and opportunities.

• Work collaboratively with internal teams to ensure client requirements are met effectively and efficiently.

• Keep an eye on competitor activities and market trends to aid in strategic account planning.

• Contribute to commercial goals through proactive account management and business development initiatives.

• Engage in regular coaching, training, and professional development activities.

⛳️ Requirements

• Demonstrated experience in Account Management, Strategic Account Management, Business Development, Sales, or a similar commercial role.

• Exceptional skills in relationship-building and client management.

• Proven track record of meeting or surpassing sales, revenue, and profitability objectives.

• Strong commercial insight with the capacity to identify and nurture growth opportunities.

• Experience in analyzing performance data, KPIs, and sales trends to inform business strategies.

• Outstanding communication, negotiation, and presentation abilities.

• Experience in managing numerous stakeholders and collaborating across functions.

• Proficiency in CRM systems, preferably Salesforce.

• Excellent organizational and time-management skills, with the ability to juggle multiple accounts and priorities.

• Proactive, results-driven, and customer-oriented mindset.

• Willingness to travel frequently for client meetings, trade shows, and business development efforts.

• Fluent in English, both written and spoken; proficiency in additional languages is a plus.

🏝️ Benefits

• Competitive benefits package.

• Innovative, engaging, and multicultural workplace.

• Opportunity to forge strong and lasting business relationships and friendships globally.

• Career advancement opportunities locally or within HBX Group’s locations worldwide.