Indirect RV/Marine Relationship Manager

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Implement sales and business development strategies that yield positive business outcomes

• Market indirect auto lending products while recognizing and pursuing cross-sell opportunities that benefit the customer

• Create solutions and provide recommendations aligned with business strategies and stakeholder requirements

• Suggest new products and services that meet customer demands

• Influence and negotiate to fulfill business goals

• Propose and execute solutions based on the analysis of issues and business implications

• Aid in the formulation of strategic plans

• Recognize emerging trends and issues to guide decision-making

• Support strategic initiatives involving both internal and external stakeholders

• Engage in projects as a subject matter expert

• Assist in identifying business priorities and the sequencing of business/group strategies

• Cultivate productive relationships with other BMO businesses and dealers

• Align marketing initiatives with business development activities

• Contribute to operational program planning and execution

• Manage risks associated with auto, marine, and recreational financing, documentation, and operational integrity

• Uphold a customer-centric approach and foster profitable relationships with dealers and customers

• Enhance customer service to meet and exceed client expectations

• Participate in initiatives aimed at improving customer experiences

• Monitor and evaluate performance, addressing any issues that arise

• Comply with lending processes, policies, procedures, legal, regulatory, audit, and ethical standards

• Act as a liaison between clients and departments to discuss issues, procedures, and offer product support and expertise

• Develop effective stakeholder relationships and ensure alignment

• Provide specialized consulting, analytical, and technical assistance

• Independently diagnose and resolve problems, including those that are non-routine

• Apply BMO’s Risk Management Framework and make informed decisions regarding risks in line with business strategies

⛳️ Requirements

• Generally, 5 - 7 years of relevant experience

• Post-secondary degree in a related field or an equivalent combination of education and experience

• Comprehensive understanding of indirect auto lending product offerings, pricing, dealer trends, and the competitive landscape

• Expert knowledge of indirect auto lending regulatory requirements and underwriting standards

• Extensive credit knowledge and expertise

• Familiarity with portfolio management

• Required experience in customer pipeline management

• Strong leadership abilities and a customer service orientation

• Advanced customer service skills

• Solid experience in change management

• Extensive experience in reading and analyzing production reports

• Profound knowledge and technical proficiency acquired through extensive education and business experience

• Strong verbal and written communication skills

• Excellent collaboration and teamwork abilities

• Advanced analytical and problem-solving skills

• Strong influence skills

• Proficient in data-driven decision-making

• Ability to adhere to Anti-Money Laundering and Terrorist Financing Reporting requirements, FCAC consumer provision requirements, Privacy Act provisions, and relevant legal, regulatory, audit, and ethical standards

🏝️ Benefits

• Performance-based incentives

• Discretionary bonuses

• Health insurance

• Tuition reimbursement

• Accident and life insurance

• Retirement savings plans

• Comprehensive training and coaching

• Support from management

• Opportunities for networking

• Access to tools and resources to achieve new milestones

• Equal employment opportunity

• Reasonable accommodations for individuals with disabilities