Strategic Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify, cultivate, and establish relationships with Hitachi Global Air Power’s most significant and high-value customers.

• Manage up to five Strategic Accounts while driving sales growth and fulfilling designated Strategic Account objectives.

• Represent and promote the complete range of Hitachi Global Air Power products and services.

• Oversee the Strategic Account planning process to ensure that the needs and expectations of assigned accounts are met.

• Build proactive, productive, and professional relationships across all levels within assigned accounts.

• Coordinate resources from senior leadership, distribution channel partners, support, service, and management.

• Achieve targets for sales growth, sales volume, and strategic objectives.

• Lead the Large Account Management Process by setting one-, three-, and five-year goals and milestones.

• Evaluate, clarify, and confirm end-customer needs.

• Spearhead solution development initiatives and oversee the necessary sales channels.

• Complete Strategic Account plans along with necessary training and development objectives.

• Utilize CRM systems and account-tracking methodologies.

• Facilitate executive involvement with end-customer management.

• Collaborate with Customer Service Representatives to guarantee customer satisfaction and address problem resolution.

• Report directly to the Strategic Accounts Sales Leader.

⛳️ Requirements

• A bachelor's degree from an accredited college or university.

• At least five years of experience in Strategic Account, National Account, or OEM sales within a business-to-business sales environment.

• Proficiency in PC and CRM tools.

• Commitment to adhering to Hitachi Global Air Power's Code of Ethics and related policies.

• Must comply with safety policies and requirements.

• May have direct reports assigned to support responsibilities for specific customers.

🏝️ Benefits

• Equal opportunity employment.

• Safe workplace policies and requirements.

• Training and development objectives to be met within the specified time frame.