Key Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Sustain and enhance the revenue stream through upselling, retaining accounts, and optimizing financial results during renewals.

• Strategically oversee accounts with a proactive approach, ensuring a balance between client needs and business objectives.

• Develop renewal strategies and provide rate recommendations grounded in financial analysis.

• Manage the pipeline with a forecast of over 2 years and pursue opportunities for revenue growth.

• Guide deal strategies utilizing market insights in partnership with cross-functional colleagues.

• Prepare presentations and lead business reviews to articulate product value to current customers.

• Serve as the main point of contact for clients as well as internal teams.

• Coordinate account services and cultivate relationships with external partners.

• Address customer issues and pinpoint opportunities to broaden or improve services and processes.

• Execute additional responsibilities as assigned.

⛳️ Requirements

• Minimum of 2 years of experience in employee benefits and a bachelor’s degree.

• Proficient in advanced business mathematics and analytical techniques.

• Possess consultative selling and negotiation expertise.

• Capability to influence key decision-makers.

• Strong time management abilities with experience in handling multiple projects under stringent deadlines.

• Demonstrated ability to deliver results under pressure.

• Capacity to operate independently with minimal supervision.

• Exceptional written and verbal communication skills, including the ability to deliver formal business presentations.

• Proficient in communicating across all organizational levels.

• Advanced problem-solving abilities and skills in cross-functional collaboration.

• High attention to detail and excellent organizational skills.

• Willingness to travel up to 30%, including overnight trips.

• Must be able to use a personal vehicle and manage related expenses until reimbursement.

• Proficient in Microsoft Office: Word, Excel, PowerPoint, and Teams.

• Familiarity with CRM systems, particularly Salesforce.

• Valid driver's license and a satisfactory motor vehicle record check.

• Automobile liability insurance with coverage limits of $250,000/$500,000.

• State life and health producer license must be obtained within 90 days of hiring.

• Must provide proof of eligibility to work in the United States.

• Delta Dental will not sponsor applicants for work visas.

🏝️ Benefits

• Competitive base salary along with incentive pay.

• 401(k) plan featuring substantial matching and non-matching contributions.

• Comprehensive medical and pharmacy benefits.

• 100% employer-covered dental and vision insurance.

• Holistic wellbeing program offering significant financial incentives.

• Generous paid time off, inclusive of 12 paid holidays and your birthday off.

• Opportunities for career development.

• Tuition reimbursement program.

• Employee recognition initiatives.

• Adoption assistance benefits.

• Support for fertility treatment.

• Assistance for child, elder, and pet care.

• Opportunities for social responsibility and volunteering.

• Employee discount program.

• Generous car allowance.