Account Supervisor

This is a fully remote position, open to applicants in Texas.

📋 Description

• Act as the senior relationship manager for a portfolio of client accounts

• Direct long-term account strategies and promote strategic growth

• Anticipate client requirements and pinpoint opportunities for service expansion

• Take charge of the strategic direction and implementation of integrated marketing campaigns across digital, media, and creative platforms

• Convert business objectives into practical marketing strategies and coordinate cross-functional teams

• Guide account team members, including Account Managers and APMs, without direct supervision

• Oversee scopes of work, timelines, budgets, and resource allocation

• Recognize risks, gaps, and opportunities for optimization within workflows and deliverables

• Facilitate communication between internal teams and external client stakeholders

• Create and present high-level presentations and materials for clients

• Manage reporting outputs and analyze campaign performance

• Collaborate with analytics and media teams to suggest KPI-driven enhancements

• Spearhead proposal creation and scope adjustments

• Contribute to revenue retention and growth through project expansions and service improvements

• Work closely with various departments to accurately define solutions

⛳️ Requirements

• 6–8 years of experience in a marketing or advertising agency setting

• Proven track record in leading integrated marketing campaigns across digital, media, and creative channels

• Demonstrated success in managing multiple mid-to-large accounts with diverse scopes and team structures

• Strong strategic acumen and the ability to independently translate client objectives into actionable strategies

• Experience in leading senior-level client discussions and delivering executive presentations

• Proficient in managing scopes of work, timelines, and budgets alongside cross-functional teams

• Background in mentoring team members and encouraging collaboration in a project-based or matrixed environment

• Ability to balance long-term strategic planning with immediate delivery in a fast-paced environment

• Familiarity with Monday.com, Airtable, or Asana

• Knowledge of marketing automation or analytics platforms is advantageous

🏝️ Benefits

• Competitive compensation and rewards consistent with local market standards

• Opportunities for career advancement and development through Continuous Performance Management, regular feedback, and coaching

• Cross-functional collaboration on a global scale

• Ongoing training and learning opportunities

• Flexible work arrangements

• Generous paid time off

• Social and team-building activities

• Recognition for length of service and significant life milestones

• Gravity Gratitude ‘kudos’ recognition program

• Family-friendly policies, including parental leave

• Resources for wellbeing

• Employee resource groups dedicated to wellbeing, sustainability, and culture