Strategic Account Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Cultivate and manage intricate existing accounts while promoting market growth within the assigned territory.

• Act as a trusted advisor, offering strategic insights to clients.

• Negotiate contract renewals and service agreements to ensure client retention and satisfaction.

• Collaborate with the Marketing team to maintain a strong lead pipeline and nurture potential clients.

• Develop and convey compelling value propositions to prospective clients.

• Facilitate collaborative selling opportunities alongside partners.

• Lead pursuit teams for larger-scale business opportunities.

• Guide and educate prospects throughout the purchasing process.

• Create and implement sales plans aimed at surpassing targets.

• Analyze operational, business, and technical customer needs, tailoring solutions accordingly.

• Design and deliver customized presentations on the Granicus Experience Cloud.

• Coordinate resources for sales support, marketing, and solution consulting for pitches and proposals.

• Oversee prospecting, opportunity tracking, revenue forecasting, and contract negotiations.

• Pursue leads generated from personal initiatives and marketing efforts.

• Assist in developing sales strategies with management based on market and client insights.

• Document all interactions and activities in Salesforce CRM.

• Prepare and present quarterly business reviews to Sales Management, Senior Management, and colleagues.

• Travel approximately 25% of the time to engage with clients and prospects.

• Ensure the security of information and maintain the privacy of customer and employee data.

⛳️ Requirements

• Minimum of 3 years of Public Sector sales experience within IT, information services, or business services offered on a subscription basis.

• Proven success in selling through partners, resellers, and/or integrators.

• Demonstrated ability to identify, nurture, and close sales opportunities through direct outreach and face-to-face interactions.

• Expertise in using CRM software to track leads, manage opportunities, and optimize sales processes.

• Capable of managing multiple tasks and priorities in a dynamic environment.

• Strong client-focused problem-solving capabilities.

• Solution-oriented sales methodology with compelling oral and written communication skills.

• Experience in utilizing technology tools and platforms to improve sales effectiveness.

• Proficient in navigating committee-driven sales settings with various stakeholders and decision-makers.

• Strong persuasion and influencing skills.

• Excellent interpersonal and collaborative relationship-building abilities.

• Forward-thinking with a strategic mindset.

• Strong orientation towards customer satisfaction and results.

• Comprehensive understanding of business principles and market dynamics.

• Ability to manage 30 or more active opportunities and successfully close at least 15 opportunities annually.

• Capable of selling deals worth $50K or more as part of a diverse sales pipeline.

• Must reside in Texas.

• Willingness to travel approximately 25% of the time.

• Responsible for safeguarding the confidentiality, integrity, and availability of company information assets.

• Accountable for ensuring employee and customer data privacy and completing necessary privacy training.

🏝️ Benefits

• Flexible Time Off

• Company-Wide Wellbeing Days

• Work From Home Reimbursement

• Multiple Health Plan Options, including a 100% employer-paid plan

• Employer HSA Contributions

• Fitness Reimbursement Program

• On-Demand Mental Health Support, including Headspace and other wellness tools

• Paid Parental Leave for both birthing and non-birthing parents

• Traditional & Roth 401(k) with a generous company match

• Life & AD&D Insurance with 100% employer-paid coverage

• Access to Online Learning Platforms

• Competitive Salary & Bonuses

• Remote-first work environment