Strategic Account Manager

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Drive the growth of the account's business, build stakeholder relationships, select products, manage budgeting, influence purchase decisions, and create strategies for cross-selling, upselling, and account expansion.

• Formulate and execute business and marketing plans for targeted accounts.

• Collaborate with Product Marketing, training, and R&D teams to integrate strategic account needs into new product development.

• Partner with Product Marketing Management and Marketing Communications teams to create customized sales tools and presentations.

• Position Genetec’s offerings in relation to the needs of high-value end-users.

• Advocate for the SC SaaS product line for assigned and additional accounts.

• Deliver product demonstrations and commercial training to stakeholders within the account.

• Identify customer needs, pinpoint cross-selling and upselling opportunities, assist with RFx submissions, and prepare quotes and proposals.

• Report on account activities, trends, opportunities, and customer satisfaction to the sales management team.

• Develop strategies for account management, coverage, and follow-up with the Commercial Team.

• Oversee forecasts and meet quotas.

• Update and maintain data in CRM and other applications.

• Keep up-to-date knowledge of products, markets, and competitors.

• Support sales performance evaluations, including data analysis, goal achievement, and product sales targets, as part of the Genetec Channel Partner Program.

⛳️ Requirements

• Bachelor's degree or equivalent experience.

• Over 10 years of experience in high-tech sales, with a focus on national/strategic account management.

• Exceptional communication and presentation capabilities.

• Strong interpersonal and problem-solving abilities.

• Capacity to work autonomously and convert broad directives into actionable tactics and meaningful activities.

• Familiarity with large-scale business practices.

• Ability to influence management, key contributors, and various stakeholders to reach growth objectives.

• Proficient in cross-functional collaboration and relationship-building with core stakeholders.

• Solid working knowledge and proficiency in Microsoft Word, Excel, and PowerPoint.

• Aptitude for comprehending complex technological systems.

• Proven track record of sales success.

• Willingness to travel up to 50% of the time within California.

• Background in the security industry is advantageous.

• Experience in IT and/or IP security industries is beneficial.

🏝️ Benefits

• Competitive compensation package with 401K matching.

• Training Tuition Reimbursement Program.

• Work-life balance with a flexible work schedule.