Strategic Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and provide support for current customer accounts within a diverse multi-specialty portfolio.

• Develop strong relationships with customers and act as a primary point of contact for designated accounts.

• Serve as a financial consultant to practices by assisting customers in comprehending product contracts, spending possibilities, and business objectives.

• Identify, target, and cultivate new customer opportunities to expand the portfolio.

• Facilitate renewals, retention, and growth initiatives across approximately 100 accounts.

• Collaborate with Distribution, Operations, Corporate Account Directors, and distribution partners to ensure customer success.

• Gain insight into contractual offerings, customer needs, and internal processes.

• Travel frequently to meet with customers, dedicating at least a few weeks each month on the road.

⛳️ Requirements

• Required experience in the Buy and Bill sector within the pharmaceutical industry.

• Approximately 3+ years of relevant experience is preferred.

• Prior experience in account management and relationship management is essential.

• Excellent communication skills are necessary.

• Experience engaging with C-suite stakeholders is important.

• Ability to work effectively in a team environment and collaborate across various internal functions.

• Openness to travel and spend substantial time meeting with customers.

• Familiarity with specialty practices is advantageous.

• Knowledge of products related to rheumatology, urology, and ambulatory infusion specialties is a plus.

• Capacity to quickly establish credibility with larger accounts, sustain existing business, and proactively secure new opportunities.

🏝️ Benefits

• Medical, dental, and vision care.

• Backup dependent care.

• Adoption assistance.

• Infertility coverage.

• Family building support.

• Behavioral health solutions.

• Paid parental leave.

• Paid caregiver leave.

• Training programs.

• Professional development resources.

• Mentorship programs.

• Employee resource groups.

• Volunteer activities.