Strategic Account Executive – Government, Healthcare & Utilities

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Develop and oversee a growing portfolio of strategic accounts throughout the Netherlands, concentrating on Government, Healthcare & Utilities, to assist ElevenLabs in achieving its revenue objectives.

• Discover new business prospects where ElevenLabs' conversational AI solutions, such as ElevenAgents, can enhance customer engagement, automate contact centers, and improve operational efficiency for government entities, healthcare organizations, and utility providers.

• Drive consultative, multi-stakeholder sales processes, crafting persuasive business cases that convert AI voice technology into quantifiable business benefits for senior executives and economic decision-makers.

• Cultivate and sustain a comprehensive knowledge of the conversational AI landscape, encompassing customer use cases, competitive offerings, and emerging trends, especially as they pertain to regulated government, healthcare, and utilities sectors in the Netherlands.

• Exhibit expertise, or a strong eagerness to learn, about conversational AI and how ElevenLabs' voice technology can deliver value across customer support, virtual agents, IVR modernization, and in-app assistants.

• Formulate and implement account strategies to enhance ElevenLabs' footprint within the Dutch government, healthcare, and utility sectors, effectively navigating intricate procurement and organizational frameworks, including public tender processes.

• Collaborate closely with Customer Success, FDEs, and Solutions Engineering to ensure seamless onboarding, deployment, and growth of accounts.

• Act as a trusted advisor to clients, informing C-suite and senior operations leaders about emerging trends in generative AI, voice interfaces, and conversational agents.

⛳️ Requirements

• Over 7 years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms.

• Demonstrated success in closing deals and managing lengthy, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement realms.

• Well-connected within the Dutch government, healthcare, and utilities sectors, possessing an established network of senior personnel and a strong executive presence with the ability to forge relationships at the C-suite and board level.

• Experience in selling technical solutions to product and engineering leaders; capable of translating intricate technology into business value.

• Comprehensive understanding of enterprise and public sector procurement and legal processes in the Netherlands, including tender and RFP processes, with the capability to expedite deal velocity within complex organizational frameworks.

• Comfortable operating in an early-stage, high-growth environment, including the development of new playbooks and rapid iteration.

• Enthusiastic about voice and audio AI and its potential to create transformative value for clients.

• A blend of customer-centric and product-driven mindset that prioritizes client satisfaction and scalability.

• Native or full professional proficiency in Dutch; strong English skills for internal collaboration.

🏝️ Benefits

• Innovative culture: You’ll be part of a generational opportunity to shape the future of AI, surrounded by a team that is pushing the limits of what’s achievable.

• Growth paths: Joining ElevenLabs means becoming part of a vibrant team with numerous opportunities to make an impact - extending beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs actively encourages professional growth through an annual discretionary stipend.

• Social travel: We also provide an annual discretionary stipend for meeting up with colleagues each year, as you prefer.

• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

• Co-working: If you’re not situated near one of our main hubs, we offer a monthly co-working stipend.