Strategic Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Propel revenue growth by pursuing expansion deals within key customer accounts.

• Detect and secure upsell and cross-sell opportunities.

• Strengthen customer relationships and provide customized solutions in collaboration with internal teams.

• Actively align additional products or services to meet customer requirements.

• Cultivate relationships with key account stakeholders to build trust and enhance retention.

• Keep a thorough understanding of account initiatives, organizational structure, decision-making processes, and budget considerations.

• Develop strategic account plans that encompass expansion and renewal opportunities.

• Partner with product, marketing, and customer success teams to execute tailored solutions and expansion deals.

• Track account performance and manage the expansion pipeline.

• Provide reports on sales forecasts, revenue goals, and account health indicators.

• Lead negotiations for upsell and cross-sell contracts.

• Address issues promptly to ensure customer satisfaction and reduce churn risks.

• Offer guidance to customers regarding Keyfactor products, packaging, and suitable licensing entitlements.

• Stay informed about industry trends, competitor activities, and market shifts.

⛳️ Requirements

• Over 10 years of experience in a revenue-generating role focused on enterprises.

• Familiarity or experience in the banking and insurance sectors is preferred.

• A bachelor’s degree in business administration, technology, or equivalent experience.

• In-depth understanding of the IT security landscape and emerging trends.

• Proficiency in risk management and security compliance frameworks.

• Insight into advanced technologies and their impact on the IT security industry.

• Capability to formulate and implement high-level strategic plans that foster growth.

• Expertise in the IT security sector, particularly concerning market trends and dynamics.

• Strong indirect leadership abilities.

• Candidates must possess legal authorization to work in the United States.

• Willingness to travel up to 40%.

🏝️ Benefits

• Second Fridays: a company-wide day off on the second Friday of each month, excluding November and December due to the holiday schedule; subject to change.

• Comprehensive global benefits coverage.

• Paid parental leave.

• Extensive adoption and fertility support.

• Competitive global time off policies.

• Dedicated employee-focused ambassadors through Key Contributors & Culture Committees.

• Commitment to DIVERSITY, fostering a more inclusive and diverse future.

• Keyfactor Alliance Program supporting DEIB initiatives.

• Resources for wellbeing.

• Wellness allowance.

• Free membership to mindfulness app.

• Wellness Wednesdays.

• Global Volunteer Day.

• Company matching for non-profit contributions.

• Three days off for volunteering.

• Monthly talent development and cross-functional meetings to support professional growth.

• Regular All Hands meetings followed by group gatherings.