Strategic Account Executive

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Strengthen and enhance Alight’s relationships with current clients

• Act as a trusted advisor to CHROs and senior leaders within client organizations

• Present with confidence and establish relationships at the executive level

• Comprehend delivery intricacies and assist teams with escalations, quality challenges (E&Os), and negotiations regarding change orders

• Expand networking within client organizations and identify issues related to Alight’s offerings

• Spearhead renewal and retention initiatives, encompassing preparation, presentation, and negotiation

• Cross-sell and grow business within established accounts

• Work in tandem with internal teams to tackle client challenges and coordinate resources

• Provide ROI/VOI-focused solutions

• Customize deal strategies and create tailored client solutions

• Conduct regular reviews of client performance, communicate results, address concerns, and pinpoint growth opportunities

⛳️ Requirements

• Over 5 years of demonstrated success in account management, client success, or strategic sales in HR, consulting, brokerage, healthcare, or similar sectors

• Proven experience managing mid-to-large employer accounts (5,000+ employees)

• Professional demeanor with exceptional executive communication, influencing, and negotiation abilities

• In-depth knowledge of Alight’s solutions and delivery mechanisms, with the capability to navigate client-specific details

• Strong analytical skills with the capacity to devise innovative, client-specific strategies

• Growth-oriented mindset with a proven ability to identify and secure expansion opportunities

• Collaborative mindset with a commitment to fostering long-term client partnerships and retention

• Outstanding organizational, administrative, and interpersonal abilities

• Exceptional negotiation and influencing skills

• Proven track record of meeting objectives and managing a diverse portfolio of accounts

• Proficient in facilitating strategic planning conversations

• Excellent listening, inquiry, and communication skills

• Travel requirement of 25–50%, occasionally on short notice

• Authorization to work in the United States without the need for current or future visa sponsorship

• Successful completion of a background check

🏝️ Benefits

• Health, dental, and vision coverage beginning on Day One

• Wellbeing initiatives

• Retirement plans with matching contributions

• Generous paid time off

• Parental leave

• Opportunities for continuing education

• Career advancement possibilities

• Flexible working arrangements when feasible

• Occasional travel to physical office locations may be necessary

• Competitive total rewards package

• Eligibility for bonuses and/or incentives based on role and level