Strategic Account Director

This is a fully remote position, open to applicants in Europe.

📋 Description

• Take ownership of the strategic direction and growth objectives across a global portfolio of three applications for a key account.

• Provide clear recommendations from Phiture when faced with ambiguous data or differing opinions among teams.

• Convert specialized work into clear, executive-level communications that are ready for decision-making.

• Ensure the quality and consistency of deliverables presented to clients.

• Address questions, risks, and escalations that arise between apps and across disciplines.

• Proactively identify opportunities, dependencies, and upcoming decisions.

• Facilitate coordination among internal specialists and gather comprehensive responses for clients.

• Lead strategic planning sessions, executive briefings, business reviews, and sensitive discussions at the senior level.

• Manage the client relationship from start to finish.

⛳️ Requirements

• Significant experience managing senior client relationships at the portfolio or account level, whether in a consultancy, agency, or an in-house growth setting.

• Proven track record in establishing growth strategies across multiple apps or products simultaneously.

• Sufficient expertise in mobile growth to effectively challenge specialists, rigorously evaluate their recommendations, and determine when their insights are crucial in client interactions.

• Experience in leading conversations at the executive level, including strategic planning, business reviews, escalations, and difficult discussions.

• The ability to make a decisive recommendation even when data is incomplete and opinions are divided.

• Credibility to ensure recommendations are accepted by stakeholders.

• Proficient in distilling complex specialist work into clear, concise communications, both in writing and verbally.

• Nice to have: Familiarity with App Store Optimization (ASO), User Acquisition (UA), Customer Relationship Management (CRM), and analytics workflows.

• Nice to have: Experience in contributing to pitches or Requests for Proposals (RFPs).

🏝️ Benefits

• [Details about benefits would go here]

• [Additional benefits can be listed here]