Staffing Account Manager – SOW & Direct Client

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership and enhance direct client relationships as the main point of contact for business development, account strategy, and ensuring client satisfaction.

• Lead the bidding and proposal process for Statements of Work (SOW), which includes defining scope, planning resources, pricing, negotiating rates, budgeting, and executing contracts.

• Oversee SOW engagements, including Time & Materials (T&M) projects and staff augmentation, managing resource allocation, deliverables, timelines, utilization, project costs, billing, and profitability.

• Generate direct-hire and contingent staffing opportunities by comprehending client workforce requirements and coordinating with recruiting and delivery teams.

• Collaborate with legal, finance, compliance, and delivery teams to ensure the accuracy of proposals, alignment of contracts, and successful execution of projects.

• Track account performance, handle escalations, conduct business reviews, and identify opportunities for renewals, expanded services, and new SOW projects.

⛳️ Requirements

• A minimum of 5 years of experience in staffing account management, client relationship management, or workforce solutions, ideally within the Life Sciences sector.

• Proven expertise in SOW development, bidding processes, pricing strategies, contract negotiations, and T&M project management.

• Demonstrated experience in managing direct client relationships and cultivating new business opportunities, including direct-hire recruitment.

• Strong comprehension of project financials, resource utilization, budgeting, billing, gross margins, and commercial terms.

• Exceptional negotiation, communication, stakeholder management, and problem-solving abilities.

• Experience working collaboratively with recruiting, delivery, finance, legal, and compliance teams to provide client solutions.

• Willingness to travel up to 25%.

🏝️ Benefits

• Medical, dental & vision insurance.

• 401(k) Retirement Plan.

• Health Savings Account (HSA).

• Disability Insurance (Short-Term and Long-Term).

• Life and AD&D Insurance.

• Supplemental Insurance Plans.

• Identity Theft Protection.

• Genomic Life.

• Pet Insurance.

• Employee Wellness Programs.

• Employee Assistance Program (EAP).

• Paid Time Off.

• 8.5 Paid Holidays.

• 1 Floating Holiday.

• 1 Volunteer Day Off.

• Parental Leave.

• Birthday Treats.

• Career Growth and Professional Development Opportunities.