Account Manager – Central

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Interact with clients via phone, email, and in-person meetings to comprehend and meet their needs.

• Cultivate robust client relationships to sustain current business and attract new customers.

• Engage in high-level technical discussions with the engineering team to identify and expand new opportunities.

• Gather customer program details to oversee production pipelines, encompassing supply and demand, as well as new business prospects.

• Collaborate with various internal departments to meet customer requests effectively.

• Address complaints and monitor processes pertaining to client specifications.

• Act as the client's representative within the organization to enhance the customer experience.

• Collect and evaluate consumer behavior data to recognize evolving needs.

• Connect with existing customers to discover and pursue further sales opportunities.

• Provide initial technical support, troubleshoot product-related concerns, and escalate complex issues to engineering.

• Conduct technical presentations and demonstrate products.

• Comprehend the semiconductor supplier and customer market landscapes, including acquisitions, to uphold Macnica's position in the distribution sector.

⛳️ Requirements

• Bachelor’s degree in a relevant field or equivalent professional experience.

• 2–7 years of professional sales experience.

• Proficient and confident in selling solutions and engaging with senior leadership and C-suite clients.

• Ability to articulate business opportunities both verbally and in writing.

• Capable of managing internal and external communications via email, phone calls, and messages promptly and professionally.

• Demonstrated ability to establish and maintain strong client relationships.

• Ability to coordinate and meet customer needs across various departments.

• Exceptional organizational skills with the capability to manage multiple accounts, deadlines, and travel obligations.

• Ability to advocate for customer needs while aligning with company objectives.

• Comfortable working in a dynamic, fast-paced environment with frequent travel and shifting priorities.

• Residing in the Central U.S. region and available to support customers throughout the area.

• Located within a reasonable distance from a major airport.

• Legally authorized to work in the USA without needing sponsorship at this time.

🏝️ Benefits

• Flexible remote work arrangement.

• Travel opportunities with approximately 25% travel required.

• Chance to work with semiconductor and technology solutions products.

• Opportunity to interact with senior leadership and C-suite clients.