Account Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Oversee and enhance current Residential Aged Care and Home Care customer accounts.

• Foster relationships with facility managers, clinical teams, procurement stakeholders, distributors, and service providers.

• Discover, pursue, and secure new business opportunities within the designated territory.

• Perform customer evaluations and assist with contract renewals and pricing negotiations.

• Provide product training, clinical education, and customer workshops.

• Promote the adoption of TENA and Essity solutions across continence care, skincare, wound care, and professional hygiene.

• Maintain an organized sales pipeline and a plan for territory growth.

• Work collaboratively with Clinical Support, Marketing, and Sales teams.

• Enhance outcomes for customers and residents in the aged care and home care sectors.

⛳️ Requirements

• Background in account management, territory management, business development, sales, healthcare, aged care, allied health, nursing, or similar customer-facing roles where relationship-building and influencing outcomes are essential.

• Exceptional relationship-building, communication, and influencing abilities.

• Strong commercial insight and confidence in discussing value, pricing, and customer outcomes.

• Outstanding presentation, educational, and training skills.

• Familiarity with CRM systems and Microsoft Office.

• Proactive mindset and capability to effectively manage your territory.

• Ability to cultivate significant customer relationships and drive favorable outcomes in Residential Aged Care and Homecare environments.

🏝️ Benefits

• Competitive salary package.

• Incentive opportunities.

• Necessary tools for success.

• Supportive and collaborative team culture.

• Opportunities for career advancement with a company dedicated to innovation, learning, and development.