Staff Solutions Engineer, MSSP Partner

This is a fully remote position, open to applicants in United States.

📋 Description

• Support the expansion of SentinelOne’s MSSP partner business throughout North America.

• Promote adoption, foster partner relationships, and advocate for SentinelOne solutions across the Americas.

• Empower the MSSP ecosystem by positioning and integrating SentinelOne technology within partner technical offerings.

• Engage with the managed partner base by conducting demonstrations, providing technical training, and delivering Proofs of Value.

• Assist partners with both pre-sales and post-sales activities, including managing escalations.

• Oversee MSSP partners and nurture long-term relationships with partners, as well as SentinelOne field and Product/Engineering teams.

• Help current and prospective partners grasp SentinelOne benefits, clarify technical features, and address roadblocks.

• Cultivate and enable technical champions within partners and leverage the broader ecosystem.

• Support partner go-to-market strategies and co-develop joint solutions and offerings.

• Propel technical sales success throughout the customer and partner journey.

• Identify and qualify partnership opportunities, address technical objections, and analyze competition; develop strategies to overcome obstacles and scale partner sales.

• Relay partner and end-customer feedback to product management.

• Follow up with partner resources regarding SentinelOne value messaging.

• Plan and design go-to-market initiatives and offerings in collaboration with partners.

• Create and implement technical training plans.

• Manage technical partner relationships and coordinate additional technical resources.

• Provide demonstrations and collaborate closely with partners in their environments or solutions.

⛳️ Requirements

• A minimum of 15 years in the field, including at least 8 years in Sales Engineering, Solutions Architecture, or Professional Services roles.

• Outstanding technical, communication, and organizational skills.

• Experience collaborating with MSP/MSSPs, distributors, aggregators, CSPs, channel partners, GSIs, alliances, and strategic partners.

• Proven track record of enhancing managed partner technical resources and cultivating relationships with internal sales and product teams.

• Proficient in presenting and delivering technical demonstrations and sales value presentations to a variety of audiences, from architects to C-level executives.

• Prior experience as a practitioner at an MSSP, MSP, MDR, or IR partner, or in a SOC environment.

• Knowledge of EDR, XDR, SIEM, or other data lake solutions, along with familiarity with cloud technologies.

• Strong grasp of cybersecurity, identity security, and endpoint security solutions, including complex cybersecurity threats, attack vectors, malware prevention, and XDR/SIEM.

• Experience with cloud computing environments such as AWS, Azure, and/or GCP.

• Background in cloud deployments related to security and compliance.

• Familiarity with containerized workloads, serverless computing, and microservices architectures.

• Capacity to learn and work with emerging technologies, methodologies, and solutions.

• Preferred certifications include AWS, GCP, and/or security credentials such as CEH, SANS, OSCP, or CISSP.

• Willingness to travel up to 50 percent of the time.

🏝️ Benefits

• Restricted Stock Units (RSUs).

• Employee Stock Purchase Plan (ESPP).

• Flexible time off.

• Paid company holidays and paid sick leave.

• Gender-neutral parental leave.

• Grandparent leave.

• Comprehensive medical, dental, and vision coverage.

• 401(k) retirement plan with company matching.

• Life and disability insurance.

• Health and dependent care FSA.

• Optional benefits (hospital, accident, critical illness).

• Employee Assistance Program (EAP).

• ARAG pre-paid legal services.

• Nationwide pet insurance.

• Cancer Care program.

• Global business travel medical insurance.

• Home office allowance.

• Mobile phone reimbursement.

• Wellness coach.

• Wellness/gym reimbursement.

• Fertility coverage.

• Adoption & surrogacy reimbursement.