Staff Solutions Consultant

This is a fully remote position, open to applicants in Texas.

📋 Description

• Establish and nurture robust customer relationships as a reliable advisor overseeing the complete technical engagement.

• Grasp customers’ technical setups, business goals, challenges, and pain points, aligning them with suitable solutions.

• Work in tandem with sales colleagues on account strategy, campaign creation, and advancing sales phases 3 through 5.

• Showcase proficiency in End User Computing, Digital Transformation, industry trends, competitive threats, and comparisons.

• Address RFPs and RFIs efficiently.

• Convey technology vision and value proposition to executives, technical practitioners, customers, and audiences at industry events.

• Facilitate meetings, product demonstrations, workshops, and technical dialogues to sway decision-making.

• Take ownership of accounts by providing thought leadership and prioritizing customer needs.

• Articulate current product features, advantages, and competitive positioning while gathering and utilizing market insights.

• Oversee whitespace and install-base accuracy to foster product-line growth and adoption.

• Develop and execute strategic technical account plans aimed at cross-platform solutions.

• Coordinate supporting resources to ensure a unified customer approach and achieve defined outcomes.

• Collaborate with Specialists, Customer Success Managers, Product Management, Support, Technical Account Managers, and Engineering teams.

• Undertake special projects related to Solutions Engineering as assigned by management.

• Continuously enhance technical and professional capabilities and engage in the Solutions Engineering community and industry events.

• Identify new business opportunities and assist sales in increasing account value.

• Share insights from customers and industry trends to guide product direction.

⛳️ Requirements

• 5-7 years in a pre-sales solution engineering position or a similar customer-facing role.

• Experience in End User Computing is highly beneficial.

• Strong comprehension of enterprise architecture and Windows desktop/application management.

• Proven track record of delivering impactful demos and presentations to both technical and executive audiences.

• Familiarity with subscription-based go-to-market strategies and customer adoption initiatives.

• Exceptional communication, problem-solving, and stakeholder management abilities.

• Secret-level US Government Security Clearance is mandatory.

• A technology-related 4-year degree is preferred, or equivalent experience.

• Capacity to forge strong relationships with customer IT leaders (CIOs, CTOs, Architects).

• Understanding of Digital Workspace technical and business value propositions.

🏝️ Benefits

• Eligible for commission.

• Employee ownership opportunities.

• Health insurance coverage.

• 401k plan with matching contributions.

• Disability insurance provided.

• Paid time off available.

• Opportunities for growth and development.

• Flexible, secure, work-from-anywhere experiences (context of company platform).