Staff Software Engineer – Customer Platform

This is a fully remote position, open to applicants in United States, +2 more countries.

📋 Description

• Take full ownership of features from initial design through to implementation, deployment, and iterative enhancements.

• Collaborate closely with Product Management and the Chainguard teams.

• Design, develop, and improve backend systems using Go with REST/gRPC APIs.

• Support entitlement, policy, and customer onboarding services.

• Act as the main technical liaison between the Customer Platform and various engineering teams, including Containers, Libraries, and OS packages.

• Comprehend team needs and establish integration pathways.

• Expand Chainguard's agentic AI foundation into customer-facing product experiences.

• Offer technical leadership and mentorship to both senior and mid-level engineers.

• Assist the team in navigating uncertainty and striving towards clear results.

• Contribute to a product-driven roadmap, manage trade-offs, and facilitate iterative shipping.

⛳️ Requirements

• Experience with production Go development.

• Strong accountability for API design and backend systems at scale.

• Proven experience in deploying and operating backend systems in a production environment.

• Background in collaborating with multiple engineering teams on technical standards, integration patterns, and shared infrastructure.

• Ability to thrive in ambiguous situations and provide diagnostics, recommendations, and a clear path forward.

• Proven track record of mentoring engineers and offering technical guidance without holding a formal management position.

• Familiarity with Kubernetes and cloud provider APIs is a significant advantage.

• Experience with entitlements, billing systems, or platform infrastructure is beneficial but not mandatory.

• Previous experience in building or enhancing AI-driven product features is a plus.

🏝️ Benefits

• Flexible & Remote-First Culture with opportunities for team meetups.

• Bi-annual destination summits.

• Monthly stipend to cover coworking spaces, phone, and internet expenses.

• Stock options provided upon hiring and promotion.

• Eligibility for participation in secondary offerings.

• A decade to exercise stock options.

• 100% coverage of health, vision, and dental insurance premiums for employees and their dependents.

• Unlimited flexible time off.

• 18 weeks of paid parental leave for birthing parents.

• 12 weeks of paid parental leave for non-birthing parents.