Senior Implementation Engineer

This is a fully remote position, open to applicants in Colorado, +1 more state.

📋 Description

• Plan, design, install, configure, test, and validate healthcare communication solutions within client environments.

• Integrate solutions with EHRs, nurse call systems, physiological patient monitoring systems, telephony systems, messaging middleware, and other third-party applications.

• Conduct technical discovery and collaborate with customer stakeholders to grasp infrastructure, networking, integration, and application requirements.

• Install, configure, and troubleshoot Stryker clinical communication solutions on both Windows Server and Linux environments.

• Resolve complex issues across application, server, network, database, and integration layers.

• Apply TCP/IP networking and security fundamentals during deployment and troubleshooting processes.

• Work alongside clinical leads to convert clinical and technical requirements into solution configurations.

• Implement structured methodologies, including discovery, configuration, integration, testing, validation, documentation, and transition to support.

• Develop and execute test plans while conducting end-to-end system testing.

• Coordinate with internal cross-functional teams throughout the entire implementation lifecycle.

• Communicate project status, technical risks, dependencies, and issues to stakeholders.

• Adhere to security practices to protect customer, medical, and sensitive information.

⛳️ Requirements

• Bachelor's degree in Computer Science or a related technical field.

• At least 2 years of relevant experience in a customer-facing technical services or support role.

• Proven expertise with HL7 integrations or healthcare IT interoperability.

• Previous experience with VMWare vCenter in large production environments.

• Familiarity with blade server systems, storage arrays, networking equipment, and modern virtualized data centers.

• Experience using monitoring tools such as Nagios and Zabbix.

• Proficiency with configuration management tools like Ansible or similar.

• Knowledge of TCP/IP networking and security fundamentals.

• Experience with network load balancers such as Citrix ADC, NetScaler, or F5 Big-IP.

• Understanding of structured implementation methodologies and end-to-end testing of complex systems.

• Previous experience integrating nurse call and/or patient monitoring systems.

• Ability to deploy technology in the healthcare market is highly desired.

• Willingness to travel 40% of the time.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits package.

• Opportunities for professional development and career advancement.

• Flexible work hours and remote work options.

• Supportive and collaborative work environment.