Staff Sales Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Utilize your technical expertise, communication abilities, and innovative problem-solving skills to assist enterprise merchants in designing and implementing scalable, dependable solutions on the Affirm platform.

• Spearhead technical discovery, assess requirements, and pinpoint well-architected solutions during pre-sales activities.

• Contribute to securing deals and fostering business growth.

• Collaborate with Sales, Engineering, Product, and partner engineering teams to create merchant solutions.

• Act as a trusted technical advisor to clients and nurture long-term relationships with enterprise and key merchants.

• Exhibit proficiency in Affirm's integration solutions, merchant checkout processes, customer journeys, competitive landscape, and product offerings.

• Design comprehensive solutions for intricate integrations and customizations, weighing trade-offs and non-functional requirements.

• Direct solution strategy and lay the foundation for effective implementations.

• Provide customer insights to guide product development and prioritize features.

• Develop and disseminate best practices, reusable assets, and training resources.

• Offer technical and architectural insights to aid in sales planning and forecasting.

• Identify technical risks and constraints, and assist in designing scalable, repeatable technical engagement models and business processes.

• Create pre-sales support materials and documentation for new products and features.

• Build and deliver custom demonstrations as necessary.

⛳️ Requirements

• A strong passion and motivation to enhance consumer checkouts and payment systems.

• A BA/BS degree in business or technology, or equivalent experience in technical account management.

• Over 6 years of experience in Sales Engineering, Solution Architecture, Partner Engineering, Solutions Engineering, technical sales, or pre-sales roles, with a focus on solution architecture and best practices.

• At least 3 years of current experience in the payments, fintech, or closely related industry.

• Strong technical knowledge in API integrations, SaaS platforms, and enterprise architectures, particularly in Checkout processes and payment systems.

• Proven ability to juggle multiple assignments simultaneously, work independently, and drive projects to completion with minimal guidance and a keen attention to detail.

• Extensive experience with E-commerce, In-Store, Telesales, and other checkout and payment solutions.

• A solid understanding of trends in the financial infrastructure industry and emerging technologies.

• Proficiency in writing scripts in at least one programming language.

• Exceptional communication skills, capable of conveying complex technical concepts to varied audiences.

• An executive presence paired with strong relationship-building capabilities.

• A commitment to customer success and a dedication to representing the customer’s voice.

• Experience in architecting solutions and technically positioning them with prospects for e-commerce platforms, payment gateways, in-store point of sale systems, etc.

• Willingness to travel up to 30% of the time.

• Visa sponsorship is not available for this position.

🏝️ Benefits

• Comprehensive health care coverage - Affirm pays all premiums for all levels of coverage for you and your dependents.

• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family planning expenses.

• Time off - competitive vacation and holiday schedules that allow you to take time off for rest and rejuvenation.

• Employee Stock Purchase Plan (ESPP) - enabling you to purchase shares of Affirm at a discount.

• Remote-first work flexibility within your country of employment.

• Reasonable accommodations provided during the hiring process.