Staff Product Manager – Partners

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Take ownership of the comprehensive product vision and multi-year strategy for the Partner Portal.

• Balance partner operational processes with scalable self-service features and objectives for business growth.

• Engage with gym owners, studio managers, and enterprise partners to pinpoint operational challenges and grasp business economics.

• Convert partner feedback into impactful product solutions.

• Define and steer OKRs for partner onboarding efficiency, self-service utilization, operational productivity, engagement, payout clarity, and retention.

• Collaborate with teams in Partner Operations, Commercial/Sales, Partner Support, Design, and Engineering.

• Create unified end-to-end partner experiences across different systems and regions.

• Present product visions to senior executive leadership and ensure stakeholder alignment on priorities and business outcomes.

• Identify prospects for AI and automation, such as intelligent support, operational insights, and recommendations.

• Motivate and empower team members while cultivating a supportive, wellbeing-centered environment.

⛳️ Requirements

• Over 7 years of experience in Product Management.

• A proven history of launching and scaling complex, high-impact digital products from start to finish.

• Experience managing B2B/B2B2C SaaS, partner-facing portals, marketplace platforms, or multi-sided ecosystem products catering to large external user bases.

• In-depth knowledge of external user workflows and qualitative partner research.

• Proficiency in quantitative metrics, customer funnels, and experimentation, including A/B testing.

• Outstanding communication skills in English, both in real-time and written formats.

• Capability to align cross-functional leaders and external partners effectively.

• Experience developing scalable software that supports internationalization, localization, and multi-country operational needs.

• Practical experience utilizing AI tools in daily operations and/or scaling AI-driven features, including automated tools, recommendations, or LLMs.

• Proven experience in coaching or mentoring other Product Managers.

🏝️ Benefits

• Complimentary Gold+ Wellhub membership, providing access to onsite gyms and studios, digital fitness programs, and online wellness resources.

• Opportunity to include up to three family members in the Wellhub plan.

• Wellz emotional wellbeing program featuring personalized journeys, 52 individual therapy sessions annually, and on-demand content.

• Health, dental, and life insurance coverage.

• Flexible work arrangements, including hybrid and remote options.

• Home office reimbursement.

• Flexible schedules that accommodate time zones, team demands, and personal routines.

• Paid vacations after 6 months of employment.

• Additional 3 days off each year.

• 1 extra day off for every year of service, up to a maximum of 5 additional days.

• Bonus holiday on your birthday.

• 100% paid parental leave available for all new parents.

• Extended leave and ramp-back period for parents who give birth.

• Access to premier learning platforms and interactive sessions.

• Customized development roadmap and internal career opportunities.

• Emphasis on continuous learning and feedback.

• An inclusive and collaborative culture.

• Syndio Fair Pay Certification and commitment to equitable pay practices.