Staff Product Manager

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Take charge of the BOXED.GG product roadmap and play a vital role in strategic initiatives.

• Establish product direction and advocate for it to founders and senior stakeholders.

• Manage the health and development of the BOXED economy, which includes gems, shards, site balance, collectible-market dynamics, and customer sentiment.

• Oversee the entire customer journey from onboarding and activation through gamification, opening experiences, social and retention mechanics, in-product economy, and fulfillment systems.

• Propose and prioritize roadmap initiatives based on business and customer outcomes.

• Drive product and business outcomes, providing rationale behind decisions.

• Utilize quantitative data to assess activation, retention, monetization, referrals, features, and experiments.

• Define the analytics required to ensure the success of features and experiments.

• Conduct and leverage qualitative research, including customer interviews, community beta groups, polls, and surveys.

• Manage the BOXED inventory pipeline and address the interplay between sourcing, offerings, and consumer experience.

• Collaborate with engineering, design, marketing, growth, fulfillment, support, and other cross-functional teams.

⛳️ Requirements

• Proven experience with significant ownership and accountability for challenging product decisions.

• Ability to work effectively in environments where ownership and agency are prioritized over headcount.

• Experience managing a roadmap with major revenue implications.

• Capability to articulate how and why core product metrics have changed, both positively and negatively.

• Technical fluency sufficient to gain the trust of engineering and design colleagues.

• Ability to make informed decisions, advocate for product direction, and manage disagreements constructively.

• Strong collaboration skills across marketing, growth, fulfillment, support, and other departments.

• Curiosity about the collectibles sector and collector communities.

• A T-shaped/full-stack perspective across various business verticals.

• Recognized expertise in one area while also providing credible contributions across multiple domains.

• Resourcefulness and ingenuity; ability to create leverage without increasing costs or headcount.

• Openness to experimenting with new tools or methodologies, including AI.

• Ability to independently resolve issues by developing or automating solutions.

• Data-driven decision-making skills, with the ability to support decisions with evidence.

• Skill in developing innovative ways to measure impact against company objectives.

• Preferred, but not mandatory: experience in building consumer products that incorporate engagement loops and habit formation.

• Preferred, but not mandatory: background in marketplace, e-commerce, or fulfillment systems.

• Preferred, but not mandatory: familiarity with digital economies, site currencies, and payment systems.

• Preferred, but not mandatory: experience with live operations and in-product economy design.

• Preferred, but not mandatory: personal interest in collectibles, trading card games (TCGs), or hobby communities.

🏝️ Benefits

• Remote-first work environment; team members can operate from anywhere in the world.

• High autonomy and a low-ego, trust-based working atmosphere.

• Opportunity to have a substantial impact on core product metrics.

• Collaborate with a small, senior, product-focused engineering team.

• Chance to work at the crossroads of consumer psychology, economic design, real-world collectibles, and physical logistics.