Staff Product Engineer – Developer Experience

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of a developer workflow, tool, or user issue through the stages of discovery, definition, design, implementation, rollout, and adoption.

• Engage in product discovery by interviewing engineers, product managers, and designers, as well as analyzing support tickets, usage data, and CI logs.

• Identify problems, define target users and desired outcomes, clarify what should not be built, and prioritize useful releases.

• Design user experiences that encompass flows, states, empty states, and error cases.

• Create prototypes using Figma or code.

• Develop TypeScript and React interfaces, backend services and APIs, CLIs and terminal UIs, GitHub Apps and Actions, Harness pipeline templates, and integrations with Atlassian and Figma.

• Implement AI through agent workflows, context and tool design, and MCP servers with evaluations, human review points, cost and latency budgets, and guardrails.

• Ensure consumer-grade quality for internal software, focusing on responsiveness, accessibility, error messaging, and accurate documentation.

• Define and assess outcomes through adoption instrumentation and published findings.

• Foster adoption through design partnerships, pilot programs, launch announcements, office hours, and clear migration strategies.

• Transform one-off successes into reusable components and make technical decisions regarding owned tasks.

• Collaborate with team members and involve others when decisions impact workflows outside the area of ownership.

⛳️ Requirements

• A minimum of 5 years of professional software engineering experience, not including internships.

• Proven history of delivering software that users choose to engage with.

• Experience in leading complex projects from vague requirements to successful launch.

• Capability to coordinate with various teams and make informed decisions regarding scope and implementation tradeoffs.

• Proficiency in at least one relevant engineering domain, such as TypeScript and React, Go, Python, Java, or Rust.

• Ability to work effectively across related engineering layers.

• Experience in developing developer-oriented software, including CLIs, internal platforms, SDKs, CI/CD tools, or IDE integrations.

• Ability to articulate what makes developer-focused software valuable.

• Competence in reasoning about LLM-based functionalities, potential failure modes, and human review processes.

• Skill in gathering user feedback and analyzing interaction and failure scenarios.

• Strong written communication skills for specifications, documentation, changelogs, and launch updates.

• Comfort in navigating ambiguity.

• Must successfully pass a background check.

🏝️ Benefits

• Eligibility for bonuses.

• Equity options.

• Comprehensive health, dental, and vision insurance.

• Flexible work location: nearest office, home, or a hybrid of both, subject to location constraints.

• Competitive salary.

• Collaborative work environment.

• Opportunity to create a significant impact.

• Reasonable accommodations for qualified individuals with disabilities.