Specialist I – IC Mortgage Sales – Non Network Banker

This is a fully remote position, open to applicants in Texas.

📋 Description

• Build, nurture, and oversee referral-network relationships to drive mortgage business.

• Spot sales opportunities and direct customers to the appropriate BMO team members.

• Create and implement marketing and sales strategies, promotions, and initiatives.

• Reach out to referral and origination sources to establish local collaborations.

• Identify opportunities for cross-selling and up-selling banking products.

• Grow the referral network and drive mortgage originations.

• Engage in trade shows, conferences, and relevant community events.

• Act as an advocate for customers throughout the mortgage application and processing phases.

• Assist customers in navigating through mortgage application and processing activities.

• Collaborate with branch teams to transfer customers, finalize documentation, and address non-mortgage needs.

• Address or escalate issues to ensure timely advancement of funds.

• Deliver professional customer service and assess client needs for banking products.

• Stay informed about consumer needs, industry trends, best practices, and regulatory standards.

• Formulate solutions and recommendations that align with business strategy and stakeholder requirements.

• Support strategic initiatives in collaboration with internal and external stakeholders.

• Analyze data and information; prepare regular and ad-hoc reports and dashboards.

• Record updates in internal systems and complete necessary transactions.

• Implement operational programs and routine tasks within service-level agreements.

• Utilize BMO’s Risk Management Framework and make informed risk decisions.

⛳️ Requirements

• Generally, 3 to 5 years of relevant experience.

• Post-secondary degree in a related field or an equivalent combination of education and experience.

• Comprehensive understanding of the mortgage lending process and relevant regulatory requirements.

• Strong interpersonal, sales, customer service, and negotiation capabilities.

• Expert-level knowledge in self-management, teamwork, personal lending, and relationship sales and management.

• Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.

• Solid understanding of the broader real estate sector and mortgage market.

• Specialized knowledge gained through education and/or professional experience.

• Proficient verbal and written communication skills.

• Strong collaboration and team skills.

• Advanced analytical and problem-solving abilities.

• Strong influencing skills.

• Federal registration with the Nationwide Mortgage Licensing System and Registry is mandatory.

• Criminal background check and credit history assessment are required.

• Restrictions apply to performing in a real estate agent capacity.

🏝️ Benefits

• Commission structure.

• Performance-based incentives.

• Discretionary bonuses.

• Health insurance.

• Tuition reimbursement.

• Accident insurance.

• Life insurance.

• Retirement savings plans.

• Comprehensive training and coaching.

• Manager support.

• Opportunities for network building.

• Tools and resources to achieve new milestones.

• Reasonable accommodations for individuals with disabilities.