Specialist Account Manager – Connected Communities

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Propel business growth by fostering and nurturing strategic partnerships while ensuring an outstanding customer experience.

• Enhance product adoption and expand market reach through focused sales strategies and interactive on-site events.

• Engage with property managers at their sites to cultivate robust relationships.

• Identify and develop sales opportunities to achieve sales objectives.

• Stimulate subscriber growth and market penetration within assigned Connected Communities through targeted, data-driven sales initiatives.

• Create and sustain relationships with property managers, HOAs, builders, developers, and other community stakeholders.

• Build awareness and foster engagement throughout the community lifecycle.

• Coordinate cross-functional resources in sales, marketing, events, and channels.

• Maintain a comprehensive understanding of assigned communities, including construction developments, market potential, property conditions, and sales outcomes.

• Examine community performance and field insights to pinpoint gaps and propose enhancements.

• Act as the primary contact for community relationships, orchestrate resources, escalate challenges, and drive issues to resolution.

⛳️ Requirements

• Demonstrated sales experience, ideally in property management, real estate, or B2B settings.

• Excellent interpersonal and communication abilities.

• Strong organizational skills with the capability to independently manage an assigned portfolio, prioritize tasks, follow through on commitments, and meet sales goals.

• Proficient in analyzing market and community performance, recognizing trends and performance gaps, and recommending actions to enhance results.

• Goal-driven, self-motivated, and a collaborative team member.

• Bachelor's degree is preferred.

• Minimum of 2 years of experience in telecommunications and sales commission roles is required.

• Ability to commit to a 40-hour work week.

• No supervisory experience is necessary.

🏝️ Benefits

• Commission potential of $30,000.

• Medical, Dental, and Vision coverage.

• 401(k) retirement plan.

• Tuition reimbursement program.

• Paid Time Off and Holidays, including a minimum of 23 vacation days each year and 9 company-recognized holidays.

• Paid Parental Leave.

• Paid Caregiver Leave.

• Additional sick leave beyond state and local law requirements may be available, though unprotected.

• Adoption Reimbursement.

• Disability Benefits, both short-term and long-term.

• Life and Accidental Death Insurance.

• Supplemental benefit programs including critical illness, accident hospital indemnity, and group legal services.

• Employee Assistance Programs (EAP).

• Comprehensive employee wellness initiatives.

• Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phones.