Special Market Sales Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Manage the commercial relationships with large-group DSO/OSO partners throughout the portfolio.

• Conduct regular account touchpoints and business evaluations.

• Identify and resolve issues related to reporting, onboarding, billing, and integration.

• Monitor account usage and performance metrics, and highlight accounts that are declining.

• Act as the executive-level contact for key partners, including C-suite and operational leadership.

• Represent DentalMonitoring at industry events, trade shows, and conferences.

• Lead, mentor, support, and oversee a special-markets team.

• Verify quarterly incentive and commission calculations prior to payouts.

• Drive pricing strategy and negotiate contracts for large-group and OSO-wide agreements.

• Collaborate with Legal on contract revisions, data processing agreements, and partner contracts.

• Oversee the escalation and resolution of billing and collections challenges.

• Assess and suggest incentive structures to promote adoption.

• Keep an eye on competitive and regulatory changes for DSOs/OSOs and remote patient monitoring.

• Ensure accurate account data is maintained across reporting platforms.

• Develop and maintain reports on account health, pipeline, and associated risks.

• Cultivate direct reports and create a talent pool for future account or people-leadership opportunities.

⛳️ Requirements

• Bachelor’s degree in Business, Marketing, or a related discipline.

• Minimum of 5 years of demonstrated sales experience as a Sales Manager or in a comparable sales leadership position.

• Proven history of meeting and surpassing sales goals.

• Capability to adapt in a changing environment and proactively create impact.

• Proficient in prioritizing and managing projects in a dynamic setting.

• Strong leadership and team management abilities.

• Exceptional written and verbal communication skills.

• Proficient in essential computer tools, including Salesforce.

• Ability to build and maintain relationships and partnerships with both internal and external clients.

• Willingness to travel frequently to client sites, events, and with the team, up to 30%-50% of the time.

• Advanced proficiency in spoken and written English.

• Experience in a startup or scale-up environment is advantageous.

• High level of IT knowledge, including familiarity with dental scanners, is a plus.

• Background in med-tech, dental, and/or orthodontics is beneficial.

• Experience with digital applications or products is an added advantage.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• Short-Term & Long-Term Disability.

• Health Savings Account (HSA) and Flexible Spending Accounts (FSA).

• Basic and Supplemental Life Insurance.

• Accident, Indemnity, and Critical Illness Coverage.

• 401(k) Retirement Plan.

• Paid Time Off (PTO) and Company Holidays.

• Car Allowance.

• Inclusive and intercultural workplace.

• Reasonable accommodations for individuals with disabilities.