Solutions Engineer, Sales & Partnerships

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Collaborate with Account Executives as the technical authority on both prospect and expansion initiatives.

• Evaluate native versus custom capabilities to assist buyers in making educated choices.

• Conduct technical assessments of brands' technology infrastructures, including Shopify plans, headless commerce, subscriptions, loyalty programs, CDPs, and ESPs.

• Transform technical assessments into a defined roadmap for implementation.

• Manage the onboarding process for external developers and agency partners from start to finish.

• Develop documentation, set up environments, provide sandbox access, and establish rules of engagement.

• Draft specifications for integrations and custom developments.

• Assess partner deliverables against specifications and assist developers in overcoming obstacles.

• Relay ongoing partner and customer requirements to Product as structured input for the roadmap.

• Oversee the entire process from the initial technical call to the final integration deployment.

• Work closely with Sales, Product, partner developers, and merchants.

⛳️ Requirements

• Minimum of 3 years in solutions engineering, sales engineering, or a technical role involving partner/developer interaction.

• Experience in the Ecommerce, SaaS, or Shopify ecosystem is highly preferred.

• In-depth understanding of web and mobile commerce architecture.

• Familiarity with APIs, webhooks, and data integration processes.

• Capability to differentiate between configurable features and custom development needs.

• Skill in translating ambiguous requirements into clear specifications.

• Daily utilization of AI tools to enhance productivity and efficiency.

• Effective communication skills with both CMOs and developers.

• Practical experience with Shopify (Liquid, Storefront/Admin APIs), agency-side experience, or front-end/mobile development knowledge is an advantage.

• Must be legally authorized to work in the United States.

🏝️ Benefits

• Competitive salary and equity options.

• Medical, dental, and vision coverage.

• 401(k) retirement plan.

• Flexible paid time off.

• Remote-friendly work environment.

• Home office stipend.

• Quarterly merchant stipend.

• Abundant swag drops.