Solutions Engineer II

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Generate sales opportunities by overseeing the pre-sales technical process and showcasing Akamai technology to clients.

• Oversee the technical proposal process, ensuring that technical details and recommendations align accurately with customer needs.

• Monitor account activities for business analysis and reporting purposes.

• Develop technical solutions tailored to meet client requirements.

• Drive sales initiatives, including Technical Demos, Customer Analysis Reports (CARs), and Proofs of Concept (POCs).

• Enhance customer satisfaction, retention, and growth in accordance with client needs and business objectives.

• Serve as a trusted advisor and technical authority for customers.

• Partner with sales teams to promote product adoption and foster account growth.

⛳️ Requirements

• A minimum of 3 years of experience in a customer-facing or consulting position within technical pre-sales, sales engineering, or post-sales.

• High School diploma or Bachelor's Degree in computer science, Engineering, Management Information Systems, or a related discipline.

• Familiarity with internet technologies such as TCP/IP, DNS, HTTP(S), and APIs.

• Background or interest in DevOps, Media, or Internet Security.

• Outstanding written, verbal, and presentation skills.

• Capability to convey complex technical information to diverse audiences.

• Proficient in collaboration, prioritization, and problem-solving in a rapidly evolving environment.

🏝️ Benefits

• Health, wellness, financial, and work-life balance benefits.

• FlexBase flexible workplace program.

• Opportunity to work from home, in an office, or a blend of both.